svchelp

Discussion in 'Software' started by slsuby, Oct 2, 2006.

  1. slsuby

    slsuby Private E-2

    Noobtacular question here, I searched for svc and found nothing. ...

    So my PC at work was bogging down big-time this morning, it's an XP machine, and when I opened the Task Manager to see what was consuming the CPU I found that svchelp.exe was bouncing around from 40-95%. I ran a check and got no virus alerts, is this malaware or is this just a background process for windows that was going nuts?
     
    slsuby, Oct 2, 2006
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You should have multiple instances of svchost running ...all background services for various things ..with nothing running at all, your system idle should be all that is showing the majority of activity.
     
    TimW, Oct 2, 2006
    #2
  3. slsuby

    slsuby Private E-2

    Thank you, there are several svc processes running, I was just suprised to see one taking up so much CPU.
     
    slsuby, Oct 2, 2006
    #3
  4. matt.chugg

    matt.chugg MajorGeek

    I think your probably mean helpsvc.exe not svchelp.exe. This is a legitimate windows xp file which is the Help and Support Service.

    Are you running XP ? And do you have both sp1 and sp2 installed ? There was an issue with this in xp but it was resolved in SP1.

    Help and Support causes Windows XP to stop responding

    This is also something completely different to svchost.exe
     
    matt.chugg, Oct 2, 2006
    #4

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