svchost.exe hogging problems

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ryan1, Jan 28, 2012.

  1. Ryan1

    Ryan1 Private E-2

    ok so i have been having this problem for the last 2 days or so svchost.exe and msmpeng.exe cpu be in its 99% and mem usage be in its 250k my computer hogs huge is there a way i can stop it? i disabled automatic update and it still occurs
     
  2. thisisu

    thisisu Malware Consultant

  3. Ryan1

    Ryan1 Private E-2

    heres the logs
     

    Attached Files:

  4. thisisu

    thisisu Malware Consultant

  5. Ryan1

    Ryan1 Private E-2

    here u go... my pc also got shutdown i got an error about svchost.exe
     

    Attached Files:

  6. thisisu

    thisisu Malware Consultant

    http://img853.imageshack.us/img853/6741/addremovexp.gif From Add/Remove Programs (via Control Panel), please uninstall the below:
    • Ad-Aware SE Personal
    • HijackThis 1.99.1
    • PC Tools Firewall Plus 6.0
    • Windows Defender

    http://img196.imageshack.us/img196/3557/tdsskiller.gif I want you to read and follow these instructions: TDSSKiller - How to run


    http://img707.imageshack.us/img707/6703/generalxpicon.gif Please download MBRCheck by clicking here and save it to your desktop.

    • Double-click on the file to run it. (Vista/7 right-click and select Run as Administrator)
    • A window will open on your desktop.
    • If an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
    • If nothing unusual is found just press Enter.
    • A .txt file named MBRCheck_mm.dd.yy_hh.mm.txt should appear on your desktop.
    • Attach this file to your next message. (How to attach)

    http://img205.imageshack.us/img205/1894/otl.gif Fix items using OTL by OldTimer

    Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
    Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
    Code:
    [COLOR="DarkRed"]:files[/COLOR]
    C:\Program Files\Conduit
    dir /s "C:\Program Files\IEToolbar" /c
    [COLOR="DarkRed"]:reg[/COLOR]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C7576B9D-B442-46bc-AF74-080A9E723E01}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [COLOR="DarkRed"]:commands[/COLOR]
    [emptytemp]
    [resethosts]
    
    Now click the http://img3.imageshack.us/img3/407/otlrunfix.png button.
    If the fix needed a reboot please do it.
    Click the OK button (upon reboot).
    When OTL is finished, Notepad will open. Close Notepad.
    A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
    Attach this log to your next message. (How to attach)

    http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
    This updates all of the logs inside MGlogs.zip.
    When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)
     
  7. Ryan1

    Ryan1 Private E-2

    heres the logs
     

    Attached Files:

  8. thisisu

    thisisu Malware Consultant

    http://img196.imageshack.us/img196/3557/tdsskiller.gif Please re-scan with TDSSKiller with the same parameters are before.
    This time if you see: TDSS File System
    Delete it!
    Leave all the other detections alone.
    Then attach the newest TDSSKiller log. (How to attach)

    http://img825.imageshack.us/img825/2648/hjt.gif Run C:\MGtools\analyse.exe by double-clicking it (Vista/7 right-click and select Run as Administrator)
    Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    Choose "Do a system scan only" and select the following lines but do not click fix until you exit all explorer windows and all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = plimus.com;www.plimus.com;regnow.com;www.regnow.com;*.local

    After clicking Fix, exit out of Trend Micro HiJackThis - v2.0.4

    Put your computer back into Normal Startup Mode and reboot before proceeding to the next step. See >> Use MSconfig to setup for Normal Startup Mode

    http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
    This updates all of the logs inside MGlogs.zip.
    When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

    Let me know how your system is running after you have completed these steps.
     
  9. Ryan1

    Ryan1 Private E-2

    its running alright, im not having huge hogs like before but im getting light hogs as soon i turn on my computer before it use to be silent but not now... can i redownload windows defender? and pctools firewall
     

    Attached Files:

  10. thisisu

    thisisu Malware Consultant

    Not yet. In fact I want to make sure the last traces of it are gone first.

    http://img194.imageshack.us/img194/4930/combofix.gif Fixing items using ComboFix
    Make sure that ComboFix.exe that you downloaded while doing the READ & RUN ME is on your desktop -- but do not run it.
    If it is not on your desktop, the below will not work.
    Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    Open Notepad and copy/paste the text in the below code box into Notepad:
    Code:
    [COLOR="DarkRed"]KillAll::[/COLOR]
    [COLOR="DarkRed"]ClearJavaCache::[/COLOR]
    [COLOR="DarkRed"]DDS::[/COLOR]
    uInternet Settings,ProxyOverride = plimus.com;www.plimus.com;regnow.com;www.regnow.com;*.local
    [COLOR="DarkRed"]Domains::[/COLOR]
    [COLOR="DarkRed"]Driver::[/COLOR]
    pctgntdi
    PCTAppEvent
    WinDefend
    PCTFW-PacketFilter
    pctNDIS
    pctplfw
    [COLOR="DarkRed"]FireFox::[/COLOR]
    FF - ProfilePath - c:\documents and settings\EL FueLTe\Application Data\Mozilla\Firefox\Profiles\f7s3h11v.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3063386&SearchSource=3&q={searchTerms}
    FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=adbartrp&AF=17358&q=
    [COLOR="DarkRed"]File::[/COLOR]
    c:\windows\Tasks\MP Scheduled Scan.job
    [COLOR="DarkRed"]Folder::[/COLOR]
    c:\program files\PC Tools Firewall Plus
    [COLOR="DarkRed"]Registry::[/COLOR]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "00PCTFW"=-
    
    Save this file as CFScript.txt to your desktop. So now you should have both CFScript.txt and ComboFix.exe on your desktop.
    Now use your mouse to drag CFScript.txt on top of ComboFix.exe and then release.
    http://softvisia.com/users/Night_Raven/Security/cfsdnd2.gif
    This will launch ComboFix.
    Note: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
    Allow ComboFix to update itself if prompted.
    When ComboFix finishes, a log will be produced at C:\ComboFix.txt
    Attach this log to your next message. (How to attach)

    http://img406.imageshack.us/img406/3189/windowsrepair.gif Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now open Repair_Windows.exe
    • Go to Start Repairs tab.
    • Choose "Custom Mode" and press "Start".
    • Create a System Restore point if prompted.
    • In the Custom Mode window, select the following repair options:
      • Repair WMI
      • Repair Hosts File
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Remove Temp Files
      • Repair Windows Updates
      • Repair MSI (Windows Installer)
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • If asked to reboot the computer for the changes to take affect, make sure other tasks in the program are not still running before accepting to restart.

    http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
    This updates all of the logs inside MGlogs.zip.
    When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)
     
  11. Ryan1

    Ryan1 Private E-2

    here u go
     

    Attached Files:

  12. thisisu

    thisisu Malware Consultant

    Ok good. You can reinstall whichever software you want after you finish these cleanup steps.

    I would also recommend upgrading from IE 6.0 to IE 8.0

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis if it present
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work through the below link:
    Take care and be safe! :)
     

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