Symantec running in Safe mode interfere with ComboFix

Discussion in 'Malware Help (A Specialist Will Reply)' started by ONEEYEMAN, Dec 29, 2010.

  1. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi, ALL,
    How do I disable Symantec when in the Safe Mode?

    Thank you.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. ONEEYEMAN

    ONEEYEMAN Corporal

    Tim,
    Yes, I am doing R&R. However, I can't uninstall it.

    In 'Safe mode' going to "Control Panel" fails because I can't run un-installer in Safe mode.
    In regular mode, going to the Control Panel, brings up the list of the installing software, but the list is not complete.

    Moreover, trying to ignore the warning, start ComboFix in Safe mode, it gives an error about problems with regedit.exe, but then computer reboots itself. What I did is to disable the Symantec programs temporary in msconfig.

    So, it turns out I can't run ComboFix.

    What shouild I do?

    Thank you.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Skip running Combo for now and get us the other requested logs.
     

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