sys32dll.exe possible infection - Requesting Help

Hello,

The current instructions I am fallowing were found in this users post @: http://forums.majorgeeks.com/showthread.php?p=1329292
As I believe it is the same problem.


Current issues leading me to believe this is the problem:
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First, over the program AOL Instant Message a message was received that offered a link. the users clicked on the link.

The computer began to slow down significantly over a few minutes.

The users restarted the computer.

After the start up; the computer's anti virus program(VirusScan Enterprise + Anti-Spyware Module 8.0.0(licensed)(Patch Version: 13)) displayed a "VirusScan Alert!"
Date and Time : 5/10/2009 12:39:36 PM
Path Name : C:\WINDOWS\system32\SYS32DLL.exe
Detected As : New Malware.j
State: Moved (Clean failed because the file isn't cleanable)

Also the message appeared:

"Command Script Icon" C:\WINDOWS\System32\SYS32DLL.exe

"Windows cannot find 'C:\WINDOWS\System32\SYS32DLL.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

The computer will connect to AOL Instant Messanger.

The Computer will not connect to Internet Explorer, Mozilla Firefox.
Displayed a "The page cannot be displayed"
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I will attempt to continue with the instructions located at http://forums.majorgeeks.com/showthread.php?p=1329292

I will then post a response to this message updating you on the current situation after attempting the instructions linked above.

thanks, matt

 

Did not find TDSSserv.sys in Device Manager.

-Uninstalling malware programs -

Attempted to uninstall Ask Toolbar
Message received after clicking "Remove":
Uninstall
We need to close your Internet Explorer browser windows before uninstalling the Ask Toolbar. Click Yes to close open browser windows and to uninstall the Ask Toobar.
Yes No
When ever I click yes the message reappears no matter how many times I click yes.

I eventually click No
Uninstall Failed.

IE Host removed.
WildTangent removed.
Java uninstalled