Sysfader

Ok I'm running Windows XP on my pc, and everytime I click on search or something in my start up menu, it either lags or doesn't come up. Not only that, my web pages are loading slow, and I can't click on links because it freezes up my computer. I have run SpyBot, Ad Aware, and AVG all updated, and it's not showing anything. I'm ready to throw this out the window!!

 

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

After doing ALL of the above if you still have a problem:


http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

 

Ok I understand that forum. But I can't click on anything in my start menu such as search, or run so I can't do any of that!!

Inline log attached!

 

First, never post your log inline, always post logs as attachments to your post.


Please print out these instructions so that you can operate with All Browser Windows CLOSED.

Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.


Now, look in Task Manager (Ctrl-Alt-Del) for the following running processes and, if you see any of them, try to END them:

autoupdt.exe

pubelper.exe

panlgs.exe

iexplore.exe <-- End every instance of this process as requested!

Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINDOWS\System32\req.dat (file missing)
O2 - BHO: Miniclip - {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} - C:\WINDOWS\DOWNLO~1\MINICL~2.DLL
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} -C:\WINDOWS\repair\wincat.dll (file missing)
O2 - BHO: (no name) - {E434D3C7-A673-4100-8140-79C020945017} - (no file)
O3 - Toolbar: (no name) - {53829F91-1B06-4DB9-B13E-812A986169F9} - (no file)
O3 - Toolbar: Miniclip - {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} - C:\WINDOWS\DOWNLO~1\MINICL~2.DLL

O4 - HKLM\..\Run: [rt9T37R] pubelper.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [aAq3RXdmU] panlgs.exe

O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball...tgameloader.cab
O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/...ive/HS_live.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends...pGameLoader.dll
O16 - DPF: {4E7BD74F-2B8D-469E-89B3-BE29F5D3E32D} (Miniclip) - http://www.miniclip.com/toolbar/minicliptoolbar.cab
O16 - DPF: {9D5B6642-8C3F-4504-B2FC-42779ABAE4B9} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://msltv.multicastmedia.com/com...MINIBrowser.CAB
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download...ller/dwnldr.cab

O20 - Winlogon Notify: req - C:\WINDOWS\System32\req.dat (file missing)
O20 - Winlogon Notify: wincat - C:\WINDOWS\repair\wincat.dll (file missing)

O23 - Service: autoupdt - Unknown owner - C:\WINDOWS\autoupdt.exe

Again, make sure All Browser Windows are Closed when you Click FIX.


NOW:
Click Start > Run > type services.msc and Click OK

Locate autoupdt - Unknown owner and RightClick on it to bring up the Service Properties Window.
First: Stop the service by clicking the Stop Button.
Next: Disable it by changing the Startup Type to Disabled and click Apply


NOW:
Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

C:\WINDOWS\DOWNLO~1 ←–– Delete this whole folder if it exist!

C:\WINDOWS\autoupdt.exe

C:\WINDOWS\System32\pubelper.exe

C:\WINDOWS\System32\panlgs.exe

NEXT:
Run CCleaner and Spybot S&D and have Spybot fix what it finds.
Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


Reboot to Normal Windows , Scan with HijackThis and attach the new log.
Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Good Luck!

 

Thank GOD! You've saved this computer's life. So far everything seems to be running fine. Thank you so much!!

 

We're getting there, slowly but surely!

Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled


Please look in Add or Remove Programs for the following and Uninstall them if found:

CxtPls

Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {E434D3C7-A673-4100-8140-79C020945017} - (no file)

O4 - HKLM\..\Run: [rt9T37R] urecrt.exe
O4 - HKCU\..\Run: [aAq3RXdmU] unilibnt.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Again, make sure All Browser Windows are Closed when you Click FIX.


NOW:
Navigate to and DELETE the following if they should remain:

C:\Program Files\CxtPls ←–– Delete this whole folder if it exist!

C:\WINDOWS\System32\urecrt.exe

C:\WINDOWS\System32\unilibnt.exe


NEXT:
Run CCleaner

Reboot to Normal Windows

FINAL STEP

Reset Web Settings & Default Security Settings:


To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

After you do ALL of the above, go to Windows Updates and install Service Pack 2. Without this critical update you will continue to have problems like this. After you install SP2 post one last HJT log.

Good Luck!

 

Ok I think we're good??

 

Your log is clean!

Are you having any further problems? You need to surf in to Windows Updates and install Service Pack 2.

 

Thanks a ton!
This has been driving me insane!!

 

You should see this article on How to Protect yourself from malware!