syspools.exe and new *.t

Discussion in 'Malware Help (A Specialist Will Reply)' started by printess, Jun 10, 2008.

  1. printess

    printess Private E-2

    I used the procedure published in Syspools.exe and more 18 months ago and I was successful in removing some *.t and the syspools.exe.
    I now have contracted syspools.exe and variouse/ever changing *.t. Like I said since I have followed the published procedure before and had success, tried that again and did not work.
    I dont have QSS in the services, I have Qos and not sure if should remove it or not. Also I had difficulty following the instructions when comes to KILLBOX. Help please
    Thanks:cry
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. printess

    printess Private E-2

    I have been following your instructions. Came to realize my Win2k PC was also infected. Ultimately am carrying out a parrallel Detox on my Win2k machine as well as a WinXP machine. As off now I am Spybot step of your instructions. My Wink2k is doing OK, I even carried out the REPAIR BROKEN CONNECTION on both of them even though Win2k did not necessarily need it. However my WinXP has become extremely slow, in spite of the fact that it has more BHP than my Win2k machine. As we speak I have disabled the start of the SAS when the windows start, it takes about 10~15 min before I even get to my login screen. I will carry out your instruction step by step, but the behavior of this machine has become increasingly peculiar.
    FYI: (automatic update feature of SAS is disables, and is not starting when Win starts on both machines)
    Win2K stats: Scanned 17k files / Infected 02k files; log size ~ 117kb
    WinXP stats: Scanned 62k files / Infected 37k files; log size ~ 2mb
    Any thoughts will be greatly appreciated
    Thanks
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You waited 4 months to start this????? Hopefully you are referring to the current version of the READ & RUN ME and all the associated tools which have changed many times in 4 months. And an infection itself may have spread/mutated many times in this length of time. Especially the infection you have from syspools.exe which opens up backdoors into your PC. What it does is:
    • Drops more malware
    • Installs itself in the registry

    Each PC has to be worked in a separate thread. So please only work the PC you posted about in message # 1 in this current thread.

    Unless you purchased SAS, it only updates manually.


    You just said above that you disabled SAS from loading at startup.


    Until you attach the requested logs from the READ & RUN ME procedure, there is nothing we can do for you.
     
    Last edited by a moderator: Oct 19, 2008
  5. printess

    printess Private E-2

    I have some domestic issues (my 2 yr and 1 yr old) that is the reason for my delay.
    I have followed the new instructions and the results have been more than satisfactory. And yes you do have a valid point, mines were deeply rooted. As mentioned previously my Win2k machine is doing OK however, in spite of the fact that I can see my WinXP (SP3) is / should be clean but still takes forever before I get to the login screen. After logging in, (everything is slow) however, taskmanager tells me that my CPU USAGE is NORTH OF 100%. I also noticed the size of explorer.exe is ~ 36mb and after ending that process the problem goes away, but of course you wont have much choice except restarting the machine.
     

    Attached Files:

  6. printess

    printess Private E-2

    Here is Part 2
    As stated before, this symptom of WinXP started showing itself after SAS were done cleaning. After doing so, I found out that I had been infected for a lot longer than I thought I was. I have even DISABLED the RESTORE POINT and have not been able to tell any difference. When COMBOFIX was working I think it went to 50~60 stages of cleaning.

    One more observation, the first ever hint I had about my malwares were intermittent error messages I had from ADOBE or other application, Also my EXCEL STOPPED COMPLETELY FROM WORKING. That was the only MS application that did that the rest worked. While I never experienced such symptom in my Win2k machine. As I was working through various stages of detoxing, came to notice while I had gotten rid of the *.t error messages but ADOBE error messages were still persisting and EXCEL was still not working.

    After disabling the RESTORE POINT, it seems ADOBE's error message are gone away, not sure about EXCEL since it takes forever for it to load.
    I will wait for your response and help, however presently I have these two machines networked together, via PEER to PEER networking, while a third machine is sharing a router with these two but not the same resources. Are the other two machines in any danger, should I pull the plug and disable the resource sharing between the two and the other, any thoughts!

    I throughly appreciate the knowledge you are sharing via your forucm. I have learned a lot and can not be thankful enough for the depth of discussions offered in your forums.

    I will post a screenshot of my TASKMANAGER in the third post.

    Thank you
    :cry
     

    Attached Files:

  7. printess

    printess Private E-2

    Here is a screen shot of my TASKMANAGER

    Once again thank you for your help and guidance, my Win2K machines seems to be out of the woods

    Regards:cry
     

    Attached Files:

  8. printess

    printess Private E-2

    I am still learning my way around this forum

    Please disregard my comments about the Win2k. My comments only meant to be a testemonial on validity of the procedure

    Thanks
     
  9. printess

    printess Private E-2

    I disabled the SAS as a measure to make sure that is not slowing the PC down
    Thanks
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I repeat. Please only refer to one PC in this thread and that should be the Windows XP system. References to the other PC will be ignore in this thread.

    There is nothing wrong here. This is normal.

    Please do not ZIP log except when required like for your SAS log which was to large to attach as a txt file. I suggest that you run SAS two more times. Run once in safe boot mode and then boot into normal mode and run it again. Attach these two new logs. SAS will not slow your PC down. It will just have a minor effect on startup time while it loads up. Otherwise it is using very little system resources until a scan is run.

    You may have infected may executable files on your PC. If this is the case, a reinstall may become necessary. Are all of your important personal data files backed up. You should back things up and becareful that these *.t file names do not start appearing where you back things up to.


    Did you create the below folders?
    Code:
    2008-10-16 21:22 . 2008-10-18 20:07 <DIR> d-------- C:\MalwareRemoval-WXP
    2008-10-14 22:30 . 2008-10-14 22:30 <DIR> d-------- C:\WINDOWS\NV31042900.TMP
    2008-10-14 22:19 . 2008-10-14 22:19 <DIR> d-------- C:\WINDOWS\NV36563720.TMP

    Now go here and download SysClean:
    http://www.trendmicro.com/download/dcs.asp

    You will need to download two additional files, one for viruses and the other for spyware. Instructions for which ones to download are found here:
    http://www.trendmicro.com/ftp/products/tsc/readme.txt
    After running SysClean, attach the log from it.
     
    Last edited: Oct 20, 2008
  11. printess

    printess Private E-2

    The first directory Malwareremoval-WXP was created by me
    I basically gathered all of my downloaded files as well as the logs in there
    However the other two I did not creat.
    Question;
    Should I run SAS twice under normal windows or just do it when I am in the safe mode

    Question;
    My data is on a different physical HD, I dont mind to re-install windows, however I want
    to make sure my data is clear, is there a way I can make sure my data is clean before doing so?

    Thanks
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    From my last message
    No guarantees since if you have an infection that is infecting executable files, even your protection software could be infected. The best bet would be to run a couple of online scanners on your whole hard disk. See the ones mentioned in the below:

    Alternative Scans
     
  13. printess

    printess Private E-2

    Here are the two logs
    still the same will try the online scanners
    any hints will be greatly appreciated.
    I used the SAFE MODE WITH NETWORK support and things were fine and the problem was gone at that time

    Thanks:cry:confused
     

    Attached Files:

  14. printess

    printess Private E-2

    I have just noticed that even in SAFE MODE I still show 100% CPU usage however the machine seems to be working better.
    Thought this could help
    Also just got done scanning with STINGER and showed no results in other words it said it is clear

    Thanks
     
  15. printess

    printess Private E-2

    If I recall correctly in the Old version of DETOX one of the stages had a patch for registry possibly called FIXME.REG
    Does whatever that patch did have any bearing on 100% CPU Usage
    Thanks
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What is DETOX?

    I really doubt your CPU usage has anything to do with malware. You should probably post in the Software Forum.
     
  17. printess

    printess Private E-2

    I meant detoxification referring to the malware removal procedure.

    I have downloaded a 2 applets from MS autoruns and processexplorer
    and cant see/show where the 100% CPU usage is coming from

    I am contemplating on redoing my OS

    I will also give the SOFTWARE a try

    Please let me know
    Thanks
     
  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay then nothing in the old procedures including the fixME.reg patch has anything to do with this.

    Then how were you seeing 100% CPU usage before? What exactly were you looking at and did it say what process was using all of your CPU? Does it still show the same thing?
     
  19. printess

    printess Private E-2

    When I am in SAFE MODE it is OK however I can not use all the applications I want, I can verify that by looking at the PERFORMANCE tab of task manager and processexplorer confirms the same thing'

    When in the normal mode PERFORMANCE tab shows 100% CPU USAGE and it even goes past it. Now processexplorer does not show which application/process is clocking 100% CPU USAGE and once again the applications respond randomly when I click on them. Another hint is it takes forever to get to login screen (5~10mins).

    Now when I kill iexplorer in the PROCESSES tab it calms down but u know there is nothing left to do anything with except restarting the machine.

    Thanks for your help, I am still at a loss
     
  20. printess

    printess Private E-2

    Here is a shot of processexplorer
     

    Attached Files:

  21. printess

    printess Private E-2

    I am trying to weigh in the possibility of re-installing the OS which thread is the right thread to ask question, such as how to find where the Service Packs are (so wont have to wait for downloading them), or proper way of formatting (heard rumors no re-format is as good as buying a new HD)

    Thanks
     
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are not having malware problems. You are having problems with one or more of your startup processes. I suggest the you use MSconfig for its intended debugging purpose. Use MSconfig to disable the below startups.

    Then see how things work. If everything is okay, then slowly enable them one at a time to see which one or which ones are causing you problems.
     
  23. printess

    printess Private E-2

    I have removed everything and only after removing everything the CPU usage is lowered however the first application I launch it clocks it to 100% and makes it stay there
    It still takes forever to get to the login page

    Thanks
     
  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What was the 1st application you launch and what if you don't launch it but rather launch a different one. Basically what I'm saying is that you need to find out if any single one of these processes or all of them (one at a time) each cause the problem.
     
  25. printess

    printess Private E-2

    I either launched OUTLOOK or IE later I also tried Adobe or other stuff but of course they would not run
    Thanks
     
  26. printess

    printess Private E-2

    It appears my problem is Adobe

    However it will still take about 10min. before it gets to the login screen!
    This part still puzzles me.

    I did try to launch Adobve and it immediately takes off to 100% and stays there while the software never actually starts working

    I am seriously considering redoing the OS however I am looking for advice on where to retreive the archived downloaded updates so after reinstallation I can save some times by launching them locally as opposed to downloading them

    Thanks
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This would probably be best as your problems are not due to malware. You could just try uninstalling all of the Adobe stuff to see what happens. And if everything else is fine, redownload/reinstall what you need from Adobe. Either way this is no longer a topic for the Malware Forum.

    I don't understand what you mean by archived downloaded updates. Downloads are save wherever you saved them to. Are you referring to Windows updates and other program updates? You will have to download and install them again unless you have saved the Service Packs or updates somewhere. This is also not a topic for the Malware Forum.
     

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