System Guard 2009

Discussion in 'Malware Help (A Specialist Will Reply)' started by IanC2, Jan 23, 2009.

  1. IanC2

    IanC2 Private E-2

    Hi

    I've used this forum a couple of times before when I've had some malware infections and have always received excellent help from you.

    A colleague has a PC that appears to have a malware infection, as it has displayed a popup message claiming the computer is infected with viruses, and suggesting the user needs to download System Guard 2009. I've cancelled that out using Task Manager and rebooted.

    I've run through your Malware Removal Guide and things seem to be OK now, but it would be great if someone could have a look through the logs and let me know if I need to take any further action.

    Thanks for your help.
     

    Attached Files:

    IanC2, Jan 23, 2009
    #1
  2. IanC2

    IanC2 Private E-2

    Here's the other log.
     

    Attached Files:

    IanC2, Jan 23, 2009
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.........If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
    TimW, Jan 25, 2009
    #3
  4. IanC2

    IanC2 Private E-2

    That's great. Thanks for your help.

    Ian
     
    IanC2, Jan 26, 2009
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are quite welcome....safe surfing. :)
     
    TimW, Jan 26, 2009
    #5

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