System was full of Viruses/Spyware/Adware

Did you install this?
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\E404 Helper\e404.v1.dll

 

Please answer my question in message # 3 and then do the below.

Uninstall the CounterSpy trial now since we are finished with it.

Also uninstall Viewpoint Media Player as requested in step 0 of the READ ME.

Download this file - combofix.exe

1. Double click combofix.exe & follow the prompts.
2. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply See: HOW TO: Attach Items To Your Post

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. the ComboFix log

Make sure you tell me how things are working now!

 

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: Adsense Helper Object - {18FA53D3-B7A8-4309-8045-D43D6AA2DCE9} - C:\Program Files\Adsense Helper Object\aho.v4.dll
O2 - BHO: IE FLV Helper - {41234527-492A-B7CB-4D29-E4ACFBC4C2DE} - C:\WINDOWS\system\wjccts32.dll
O2 - BHO: (no name) - {9479B400-B14F-4B4B-9A60-8CF7D9868DB0} - C:\WINDOWS\System32\eoiabmog.dll (file missing)
O2 - BHO: HttpGuard - {98B822AD-6BE7-49BC-B773-97240B774080} - C:\WINDOWS\system32\AClient.dll (file missing)
O2 - BHO: C:\WINDOWS\System32\Dhgthfg.dll - {B5AC49A2-94F3-42BD-F434-2604812C897D} - C:\WINDOWS\System32\Dhgthfg.dll (file missing)
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\E404 Helper\e404.v1.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Internet Explorer] C:\WINDOWS\System32\_svchost.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [Windows Rescue System] C:\DOCUME~1\Owner\LOCALS~1\Temp\winsto.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O20 - Winlogon Notify: eeaio - eeaio.dll (file missing)
O20 - Winlogon Notify: Xtextad - C:\WINDOWS\SYSTEM32\xtextad.dll

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Have HijackThis fix the below line:


O20 - Winlogon Notify: Xtextad - Xtextad.dll (file missing)

Then double check a new scan and make sure it has gone away. If it has, your logs would then be clean and you can continue onto the below.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

That's a valid Microsoft program!

This log is of no use to me since it is not the correct log we request in the READ ME. It is only a log summary which is not useful.

 

That appears to be a URL to a Telekom company in Malaysia and it is pretending to beo be the update for Malicious Software Tool. However it appears to be BraveSentry which is a rogue tool. I suggest you give the below a quick run just to be on the safe side.


I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.