System32/ssqpn.exe

Hi and Welcome to Majorgeeks


Could you tell us what this message is you recieve?


But please follow the below information in the Read & Run Me guide and collect the logs requested, then after these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions,

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

So logs that you will get to attach are:

MGlogs.zip (which has 5 logs inside it, including Hijackthis, just attach the whole Zip )
AVG log. ( Which is the report scan txt file )
Combofix logs.

http://img117.imageshack.us/img117/829/60272555mm4.jpg

plus a guide on how to attach the logs HOW TO: Attach Items To Your Post

 

You did not install AVG Antispyware as requested in the READ & RUN ME. We did not ask for a log from AVG Antivirus. Please run AVG Antispyware as requested and attach the requested log. Make sure you have it Quarantine or Delete what it finds.

Also you must put your PC in Normal Startup mode as requested in step 1 of the READ ME. You must not use MSconfig to control startups. Do this now.

Your HJT log looks way to small, some of this is due to using MSconfig, but I have to ask the below.

1. did your start removing things using HijackThis on your own?? If so, you should restore them from backups.
2. or are you using HijackThis's ability to filter known lines. If so, you must not do this.

After doing all of the above you will need to attach a new MGlogs.zip file by doing the below.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.

 

You did not answer my question

Also I said this

You did not do this! You must put your system into Normal Startup mode and then attach a new MGlogs.zip file. DO NOT attach any other logs! Just a new MGlogs.zip file but you have to be in normal startup mode first.

 

No you are still using selective startup. You need to run MSconfig and on the General tab select the top item that says

• Normal Startup - load all device drivers and services

Then do the below.


Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
LiveUpdate 2.6 (Symantec Corporation)
SpyHunter <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Well your problems are not due to malware and they are not weird. They are most likely just due to all the things your did on your own using HijackThis or other programs to delete things that are required for your PC and software to work properly.

As I see it you could have two or three choices:

1. Fix the things you removed and only you know what that was. But since you imply you do not have HijackThis backups, that may not be possible. Not sure why you say you do not have backups as HijackThis creates them automatically. And a ton of them show in your MGtools\backups folder. These were all things you remove as we did not ask you to fix anything with HijackThis
2. Try using Windows System Restore to go back to an old Restore Point to see if that helps.
3. Reinstall.