Task Manager - Processes

Did you shutdown protection software as requested and did you run MGtools.exe after downloading it? If yes, then see if the C:\MGlogs.zip files exists. If so, attach it per the instructions that explain how to make attachments

 

What do you mean you clicked on Run? There is no run to click on. Did you download and save the MGtools.exe file to your PC? If so, you just needed to run it by double clicking on it from Windows Explorer or if you downloaded and save MGtools.exe to your Desktop, you could just double click on the icon that you would see for it on your Desktop.


Did you simply try following the instructions for How to attach files to your messages and then use the Browse button and then browse to the C:\ ( this is the root level folder - that is the highest level folder - of the C drive ). I'm assuming that you have Windows installed on drive C. MGtools.exe needs to be run from the drive where Windows is installed or else it will not run properly. Thus if you have Windows installed on your D drive, you would have to save and run MGtools.exe from the D drive.

If you are seeing a HijackThis icon in the MGtools folder, then you must have already run MGtools.exe since it will automatically make the \MGtools folder and put all the files in the folder including HijackThis.exe

 

Not what you were supposed to do. You were supposed to download it by selecting Save. We did not want you to run it from the website as sometimes this will not work due to where a browser is running from and where temporary files folder are located.

However, it appears to have run okay and what you did was download and save to the below location which is also not what we wanted

C:\Documents and Settings\OWNER\My Documents\MGtools.exe


conime.exe is not in your running process list nor is it loading at startup. Earlier you said you saw it here

This is not true!! What you saw loading from there was the below:

O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

and that is just the status monitor for you Kodak software.


All of your startup processes are valid, but you should consider uninstalling Ask Toolbar. You probably did not even knowingly install this. You probably got it when you installed Foxit Software

The main reason for performance issues on your PC is what was mentioned earlier by satrow. Your logs show the below

Code:

Total Physical Memory[B][COLOR=red] 256.50 MB[/COLOR][/B] 
Available Physical Memory [B][COLOR=red]51.57 MB[/COLOR][/B] 
Total Virtual Memory 2.00 GB 
Available Virtual Memory 1.96 GB 
Page File Space 707.84 MB 
 
Drive C: 
Description Local Fixed Disk 
Compressed No 
File System NTFS 
Size 18.64 GB (20,011,589,632 bytes) 
Free Space 6.78 GB (7,282,581,504 bytes) 
  

You simply cannot run current versions of Windows XP and other software that you need to run with so little memory in your PC and with so little free memory available. Windows now has to constantly keep swapping applications out to disk to use virtual memory and since your free diskspace on drive C is really a little too low by today's standards, this also complicates the performance issues.

At a minimum, you need 1 GB of memory but 2 GB is highly recommended if your PC can support it. Also you should consider getting a larger hard disk for your Windows boot drive.

 

mjnc, go up to chaslang's post and in the lower right corner, click the Thanks button.