" TCP\IP network transport is not installed" after UPS trojan fix

Hello,
On 11/5 we opened the UPS trojan zip days after sending a package - duh..:confused

Not long after opening the zip the pc( XP sp 2 ) rebooted and wouldn't boot to the log in screen. After searching the net on a different pc, I discovered our new "package".
Before finding this site I downloaded Trojan Remover and Malware Bytes. Loaded them in safe mode and ran them. The TR found and repaired many issues as did the MB. I was then able to boot normally with the exception of the error " TCP/IP network transport is not installed" coming up as windows starts. Tried the "WINSOCK" repair utility with no change.

Removed the winsock and winsock2 keys from the reg and restarted pc, no change.

Found your site and performed the Readme steps which found more junk ( see logs) but has not corected tcpip issue.. Can you help?

Thank you

J

 

Rest of logs...

 

In looking at the msinfo32 - there are supposed to be 10 entries, i had 3 additional. Ran through the procedures, issue still exists and now in msinfo32 there aree only 4 entries:
MSAFD TCPIP
MSAFD UDPIP
RSVP UDP
RSVP TCP

 

Yep, I did it a second time when the first didn't work just make sure. It's still not a happy camper..

 

Went to Run - msinfo32, expanded componenents/network/protocol and compared my list to the list on the link you gave me. My list had more entries.

I then performed the winsock reset with the netsh winsock reset command in the command line. Restarted the pc, same error occured at start up " tct\ipnetwork transport is not installed.

I then went to the corrupted reg keys instructions - went into regedit and deleted: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2 . restarted the pc - same error occurred.

Installed the tcp\ip by going to properties of the network connection, install, protocol and then add, chose have disk and entered c:\windows\inf - chose internet protocol tcpip and hit ok, restarted the pc and the error occurred again. Ran through procedure again with the same results.

 

Here you go...

Thanks again for your time on this...

J

 

I'll try undoing the reg mech and if that doesn't work then I'll look for a restore point before the 5th and let you know.

 

Resteored the changes made in reg mech from the first scan which didn't correct the issue.

tried restore points from the 3rd and the 4th in windows and in safe mode which netted the same result of getting the message " your computer cannot be restored to (date ) system checkpoint. No changes have been made to your computer..

 

I'll do that..

Thank you so much for your time on this, it is really appreciated.

J