TDSS eliminated a infected file, windows wont start now

Discussion in 'Software' started by Dlomaximo, Aug 8, 2012.

  1. Dlomaximo

    Dlomaximo Private E-2

    I was having problems installing SW:TOR and was told it could be because a infected file, and was told i should download TDSS Killer to detect and eliminate the infected file.
    It found and eliminated the file but i don't know what file was it.
    The installation began and i left for a little bit, 5 minutes later, BSOD!

    *A recent hardware or software change might be the cause...blah blah*

    StartUp repair:
    *Windows cannot repair this computer automatically*

    System restore wont fix the problem

    System Image Recovery
    *Windows cannot find a system image on this computer*

    Windows Memory Diagnostic
    Didn't detect anything

    It wont boot on safe mode either, what can i do?
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I have moved this thread to software and then once you are up and running again, you can return to malware removal if need be. Is there any chance of you accessing the log and attaching it here so we can see what was removed?
     
  3. thisisu

    thisisu Malware Consultant

    http://img827.imageshack.us/img827/1263/frst.gif Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     

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