tdsskiller update stops Internet Explorer

Discussion in 'Malware Help (A Specialist Will Reply)' started by CharlesE, Aug 4, 2014.

  1. CharlesE

    CharlesE Private E-2

    Every time I try to update tdsskiller Internet Explorer stops working before the update can be downloaded. Any ideas of how to get around this?

    Also every time I run tdsskiller I am told I must restart my computer to install a needed driver. I did this once, but I just bypass this step now.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. CharlesE

    CharlesE Private E-2

    I am using tdsskiller as part of my periodic anti-malware scans. My computer shows no signs of malware, but I do these scans as a preventive measure.

    In order to use a different browser for updates I could make Firefox my default browser, which I don't want to do, or I could go to the tdsskiller website using Firefox and try to get an update, not a complete program download, from there. I was hoping someone could tell me why Internet Explorer cannot handle the update downloads. This is the only update download that causes this problem.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Frankly, I don't know. You don't have to make FireFox your default browser. I haven't run into this issue before.
     
  5. CharlesE

    CharlesE Private E-2

    Going to the tdsskiller website I discovered no way to download the update I wanted. So clicking on the link that the program gave for the update I copied the link into Firefox and downloaded and installed the update.

    Thanks for trying to help.:)
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Curious, how are you going about trying to update it? :confused
     
  7. CharlesE

    CharlesE Private E-2

    I get a message from the program announcing an available update and click on the link provided. This link activates Internet Explorer by default which promptly stops working. This problem is solved by using Firefox as I described above.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.
     

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