The Sims 2 Help!!

i have the sims 2 holiday pack and it isnt working on my comp. I easily meet all the specs required and it is not the disk becasue it works fine on my other comp. I cant figure out what is wrong, but after i install it and try to play it it says the sims 2 has encountered and error and is forced to close, then it says send error report. I had another sims game wit the same specs work fine on my comp and i cant figure out why its not working, if someone who wants to help would like to know that i remember i was attempting to read the error report and there was a folder included, i will try to get what folder was included and get back to you in like 5 minutes, any help would be greatly appreciated!

 

Weird

im trying to install a game and it says the sims 2 has reported an error and needs to close and in the error report to microsoft, this folder is included, anyone know whats wrong!!!
C:\DOCUME~1\ALEX\LOCALS~1\Temp\WER5.tmp.dir00\appcompat.txt

 

Try uninstalling the game completely, then reinstall it and apply any official patches.

Then try the holiday pack.

 

This is another case of Windows being particularly obscure. You see (and I'll say this several times), appcompat.txt is not the problem.
I can hear a crowd of people saying "Yes it is! It's right there in this error message!". That's what I mean by Windows being obscure. Read the error message carefully and you'll see what I mean. Appcompat.txt is not the problem, it's not the error, and it's not the cause of the error ... it's information about the error.

•​

Appcompat.txt is simply a reporting file used when uploading error reports to Microsoft. You've seen the message asking you if you would like to "report this error to Microsoft"? Appcompat.txt is a file that is uploaded if you say yes.
Appcompat.txt is not the problem. It contains information about the problem. Open it up in notepad, and you'll see what I mean. When you get an error message that references appcompat.txt, it'll usually give you the full path to the file. So click on Start, Run and enter: notepad


C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt



Where "C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt" is replaced with the actual information that was presented in the error message. You'll see a lot of technical information that begins with this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
​

Followed by information about the program that was running at the time an error occurred. Note: it's not meant that you understand this. It's meant for the engineers back at Microsoft to use to analyze failures and hopefully provide fixes over time. I point it out here, simply to drive home the point:
Appcompat.txt is not the problem. It contains information about the problem.
So what do you do when you get an error message that references appcompat.txt? In my opinion, a) allow windows to report the error to Microsoft, if it asks you to, and b) forget about appcompat.txt. Unless you're technical enough to understand what's inside of it, it will not help you. Focus instead on what you were doing when the problem happened. We all know that programs can crash for many, many different reasons. The problem could be due to a bug in an application, a problem with your machine, a bug in Windows, a security issue, or any number of other things. Just saying "it's appcompat.txt" tells you exactly nothing about the problem.
The steps to take then will depend on what you were doing and what applications were involved. A fix could be as simple as a configuration change, a virus scan a system file check, or as complex as a complete rebuild and reinstall of Windows. But without more information, there's simply no way to know.


thanks to ask leo for that info.

 

appcompat file

i am trying to play the sims 2 and it doesnt work. In the error report this file is shown. I will put it what was in this compat file any help would be GREATLY appreciated

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Sims2.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ijl15.dll" SIZE="352256" CHECKSUM="0x5CC5195" BIN_FILE_VERSION="1.51.12.44" BIN_PRODUCT_VERSION="1.51.12.44" PRODUCT_VERSION="1,51,12,44" FILE_DESCRIPTION="Intel® JPEG Library - Retail Version" COMPANY_NAME="Intel Corporation" PRODUCT_NAME="Intel® JPEG Library" FILE_VERSION="1,51,12,44" ORIGINAL_FILENAME="ijl15.dll" INTERNAL_NAME="ijl15" LEGAL_COPYRIGHT="Copyright © Intel Corporation 1998 - 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5C30D" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.51.12.44" UPTO_BIN_PRODUCT_VERSION="1.51.12.44" LINK_DATE="05/30/2001 21:37:47" UPTO_LINK_DATE="05/30/2001 21:37:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SD040e.dll" SIZE="4608" CHECKSUM="0x65AA4E86" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/16/2005 07:57:58" UPTO_LINK_DATE="10/16/2005 07:57:58" />
<MATCHING_FILE NAME="Sims2.exe" SIZE="15204975" CHECKSUM="0x81F85829" BIN_FILE_VERSION="1.0.0.1048" BIN_PRODUCT_VERSION="1.0.0.1048" PRODUCT_VERSION="1.0.0.1048" FILE_DESCRIPTION="The Sims 2" COMPANY_NAME="Maxis, a division of Electronic Arts Inc." PRODUCT_NAME="The Sims 2" FILE_VERSION="1.0.0.1048" ORIGINAL_FILENAME="Sims2.exe" LEGAL_COPYRIGHT="Copyright © 2004 Electronic Arts Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1048" UPTO_BIN_PRODUCT_VERSION="1.0.0.1048" LINK_DATE="10/16/2005 06:11:04" UPTO_LINK_DATE="10/16/2005 06:11:04" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="~df394b.tmp" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="~df394b.tmp" SIZE="791068" CHECKSUM="0xD527B7F1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/12/2004 11:57:20" UPTO_LINK_DATE="07/12/2004 11:57:20" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
if u answer and i dont seem to answer bak then u can email me at alexklokus@hotmail.com

 

yes i did

 

Did you check the cd on another computer just in case the cd is defective?

 

It amazes me how you can ask that question after quoting the poster, that said IN THE SECOND SENTENCE:

and it is not the disk becasue it works fine on my other comp

 

To the original poster:

Post your specs please.

http://forums.majorgeeks.com/announcement.php?f=21

 

i think i might know the problem , could someone help me i have a nvidia geforece 4 420 go 32 m and i have xp, i mgiht need an update but i cnt find out where to get the right update, if someone could find me the right update i would greatly appreciate it

 

If the manufacturer does't supply them, which isn't unheard of, you can try Omegas. I use these with out P4 laptop, due to crappy driver support from HP.

http://www.omegadrivers.net/

Click on Nvidia GF link.

 

i have 512 ram
797 ghz
hp something comp

 

Are you sure your PC meets minimum requirements?

Download THIS utility and unzip it to your desktop and run it.

Don't run it from it's zip container or it won't work. Post back with the results.

 

i do not meet the 800 mhz, i have 797 but it says its ok if u have a t and l videocard, and it worked fine on this comp before, also the error report said a lot about kernel , so do u know what in the jernel could be casuing this problem, cuz almost all my games get this message every once in a while

 

kernel messing up sims 2

i was reading the error report after it said there was a problem witht he sims 2 and it needs to close and the word kernel was mentioned a lot, any idea of what the problem could be?

 

Just because it ran OK means NOTHING.

Did you run the utility and what did it say?

 

i just told u what it said

 

I've had enough trying to help you and your attitude.

Fix it yourself.

 

Oof' Shun or what?

Well , Portis , if you follow Insomniac and Adrynalyne's 'guides' precisely above and actually post your results in a reasonable manner , maybe they will try to help you again.

 

Re: kernel messing up sims 2

Do you have an onboard graphics card?
If so, that may be your problem. You could try updating the drivers, but Sims 2 needs a DirectX 9 compatible graphics card to work.

 

No probs Halo
My experience of The Sims 2 is that it's a graphics hungry game, and that it needs DirectX9 and a directX 9 compliant Graphics card.
Omega drivers are very good, and work accross the board for ATI and Geforce cards AFAIK.
Lots of good advice in this thread, ball's in portis's court now.

 

im sry i am just gettting frusterated and i am sorry for that

 

k i reinstalled windows fully. Right after i reintalled it it said i had 1.6ghz then after i installed my wireless router thing, thats what i thikn it was, it says i now have only 797 mhz, which seems very low cuz this is a new comp. and the game is working its choppy but working, but how can my thing change from 1.6 ghz to 797 ghz and i couple times i have seem it go as low as 3 hundred and something, can anyoone help witht that lol

 

Portis, are you talking about the speed of your processor? Where are you seeing this number?
Whatever it is it's halving and quartering.. Very odd...

 

k i will try that thanx a lot for ur help

 

there is no max power here at all and what is not cool is my brother has an hp tat is a yr older than me and his has 2.5 ghz and mine is a yr old. The only thing it says is max battery

 

my comp is this one and those are the drivers, i have the videocard one and no i dont have sp2 is it rlly that important??

 

i mean i thnk my comp should have at least 1.6 mhz cuz its like brand new and why does it keep splitting?