The Terrible Right Click Freeze!

Dear All,

I've just recently encountered a problem with Windows XP Pro the made me so mad I resorted to the ultimate solution; Formating and Reinstalling Windows XP.

The Problem:
When ever I right click on anything in my start menu or on a file anywhere on my computer, the whole thing freezes and then explorer.exe is terminated and restarts sometimes this is accompanied by a dr.watson error message. After spending yesterday virus, spyware and trojan scanning and coming up with nothing, I backed up, formated and reinstalled everything on my computer. I right clicked on a random icon in my start menu and like magic it gave me the menu of different things I could do. This morning however when I went to try to do the same thing, it all started happening again! Why? someone please tell me why?!

 

See if this is of any help:

http://windowsxp.mvps.org/slowrightclick.htm

 

Another reason for problems with the right-click context menu is
that a third-party program (or programs) have put entries into this
shell extension that are incompatible. To troubleshoot this, get the
free ShellExView program from:

http://www.nirsoft.net/utils/shexview.html

Disable all the non-MS right-click extensions using the program. Enable
them one at a time, testing after each. All troubleshooting must be
done methodically.

 

Does it happen in Safe Mode?

 

Thanks Kniht for the info... I check it out and get back to you.

Adrynalyne

Good question... I never tried... Let me check

 

Adrynalyne it does happen in Safe Mode... what does it all mean?

 

Kniht you were right! I followed the link and read the content, downloaded and used ShellExView, I went threw the context menu handlers, and saw one by Dr.Divx; I know I shouldn't be using such outdated software but I had no idea it was causing all of this. I closed down and unistalled it then restarted and now it all works fine! Thanks again man. You have restored peace and order to the world.

 

I'm glad ShellExView helped you solve your problem.