think i'm infected - please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by paul25, Mar 2, 2006.

  1. paul25

    paul25 Private E-2

    hi,

    i think i'm infected, i have followed the instructions in the READ & RUN ME FIRST post. please find attached the scan logs requested apart from the panda active scan as i kept trying to scan my computer but it wouldnt do anything, hope this isnt a problem.
    hope you can help
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you know what the below is for:

    O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe

    Are your problems with popups? I see a Look 2 Me infection. Run the below tool and attach the requested log:

    Running Spy Sweeper
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Also empty your Norton NPROTECT folder.
     
  4. paul25

    paul25 Private E-2

    ok running spy sweepernow

    O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe
    i got from the above from
    http://forums.majorgeeks.com/showthread.php?t=74266
    as some scans were showing surfsidekick.

    i'am getting loads of popups. my google toolbar/popup blocker has vanished tried re-installing but no joy
     
  5. paul25

    paul25 Private E-2

    hello again,

    please find attached spy sweeper and fresh HJT logs

    thanx for the help
     

    Attached Files:

  6. paul25

    paul25 Private E-2

    things seem to be running a lot better, not sure what i've done but here's my latest HJT.

    hows it look?
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay SpySweeper got rid of the Look 2 Me infection. So I would expect your popup problems are fixed now.

    Is this true?
     
  8. paul25

    paul25 Private E-2

    that is correct my friend.

    how was my HJT log in last post?
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Clean just like the previous one.

    But you do not need UnlockerAssistant to be running at startup.

    Also I wonder why you need two Download Managers.

    If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  10. paul25

    paul25 Private E-2

    thankyou for your time and help
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! Surf safely!
     

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