Thumbnails Not Working

Discussion in 'Software' started by Ace McCool, Jul 19, 2012.

  1. Ace McCool

    Ace McCool Private E-2

    My photo files in thumbnail will no longer show as a small photo, but only show as a microsoft photo graphic. Tried uninstalling Office, then reinstalling to no success, and even tried uninstalling my Adobe Photoshop Album 3.0 to no success. In fact cannot reload Adobe because I no longer have the key for it, so that sucks. Cannot get a new one as it is not supported, so I am stuck on that as well. A answer to that problem would also be helpful.

    I have looked at the http://support.microsoft.com/default.aspx?scid=kb;en-us;243401&Product=win2000 bit, but cannot find the starting file of HKEY_CLASSES_ROOT\.jpg. So cannot begin to try this out. What am I doing wrong, as I only see a .jepg and a .jpe in the first section, and further down I find a .jpegfile So which one is right?

    I have Win 2000 SP4 as my OS. Yes I know its old, but all I can afford right now. Can anyone help?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I fired up my 2K SP4 computer and HK_CLASSES_ROOT has
    jpe
    jpeg (with a + sign in front)
    jpf
    jpg (also with a + sign in front)

    I don't know what to tell you to do if you are missing a key.

    Here is my exported key
    Code:
    http://file.walagata.com/w/perk/MjG/missing_jpg_key.reg
    You'd download it, then click on it and it will import into your registry. The problem is that I use IrfanView on my 2K computer so aside of Default it says IrfanView.jpg.
    I don't know what you'd change this key to to be able to view jpeg/jpg files on your 2K computer.

    If you want to install Irfan, you might get thumbnails back. (I'm running 3.80 on the 2K)
    You can find the older versions here
    http://www.oldversion.com/IrfanView.html
     
  3. Ace McCool

    Ace McCool Private E-2

    Hi Ploder,
    Tried the Irfan View and no changes. Thanks for that. It was a good try.

    So on my machine I only see a .jepg and a .jpe in the first section, and further down I find a .jpegfile So which one is right? Each one has the + and a yellow file folder in front of it, so which one do I start entering the code that Microsoft says will fix this issue? Not a big fan of playing in the Reg so I need some guidance if you can offer.

    Thanks.
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    None.
    You need to download the registry key I posted and merge it with your registry.
     
  5. Ace McCool

    Ace McCool Private E-2

    Thank you ever so much Ploder. This all all worked like a charm. Very nervous doing anything in the Reg with regards to adding code by hand. All appears to be working just fine in that department now. Could not have done it without your kind assistance.

    Thank you again.
     
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Glad you got it running and thumbnails are again appearing.
     
  7. Ace McCool

    Ace McCool Private E-2

    Sorry to be a pest further. For a some time my thumbnails were all working, now jpeg files will not show as thumbnails, but the jpg ones still work just fine, thanks to Plodr's fix. So, do I use the same info as supplied by Microsoft to enter into the reg as I did for the jpg fix earlier?
     
  8. Ace McCool

    Ace McCool Private E-2

    IF Plodr is out there, I have this same issue again, but with jpeg thumbnails this time. I am hoping that you catch this posting, and I ask that you please answer my question above. You nailed my problem last time around, and I am hoping for a repeat! I posted about two weeks ago and had no reply from anyone, so am trying once more in hope. Hope that is acceptable after waiting for a reasonable period, as I do not want to be jumping the line. I know the rules around doing such things.
     

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