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To Help protect your computer, Windows has closed this program

Discussion in 'Majorgeeks Welcome Center' started by orwell, Aug 8, 2008.

  1. orwell

    orwell Private E-2

    I now get this message or a general crash message whenever I close Windows explorer. It only happens if it is the only window open e.g. if I have "my documents" open, and also have a "my computer" explorer window open, I can close that window without an error. However, if I then close "my documents" I get the error.

    This began today after I ran "CCleaner." I ran this (long story) in a long-shot effort to get a game to work (very long story).

    After searching for info on this error, I ran a few online virus scans (I have Norton, which claims I am clean). One site found Application.Psexec.S in C:\WINDOWS\system32\drivers\spsexec.exe and deleted the file. I have not restarted yet nor tested for the error as I'm in the middle of another hours-long virus scan.

    Anyway, thanks if anyone reads this.
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. orwell

    orwell Private E-2

    Thanks. I don't really suspect malware because several other scans show nothing. I also use spybot.

    I'm wondering if it's worth attempting a repair install of XP. So far, this error isn't really a big deal, because it just crashes when you close out the last application of explorer, but I'm worried it's a sign of some catastrophic issue lurking around the corner.

    Also, I guess it always could be crapware that I'm missing. I went through the first few steps just in case (up to java update, which I've done).
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The only way to rule out malware is to go thru the entire procedure and attach the logs in a malware forum thread.....then if in fact you are clean, it could be discussed in the software section. :)
  5. orwell

    orwell Private E-2

    Thanks, I was afraid you were going to say that ;)

    I am working through the process now and will attach the logs.
  6. orwell

    orwell Private E-2

    Ok, it's done. I've posted the four log files over there.


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