To re-install or not to re-install?

meknight · Sep 7, 2011

Hi guys,

Just to get some other opinions...

I use Windows XP SP3 with both IE8 and Opera 11.50 (which I love!).

Both IE and Opera suffer with redirection and more recently, freeze and will not close - not even Ctrl+Alt+Dlt / End Processes - plus multiple copies appear in processes.

Its pretty clear that I have been molested by Malware / Viruses.

For protection, I use: AVG free for Virus, Advanced System Care 4, & IObit Malware fighter - which, having read many threads, means I am very un-protected.

My question: Is my current set-up so flawed that a complete re-installation of Windows would be a good move - then following guidance on this site as to which progs to use to give good protection??

Any help or suggestions would be much appreciated!!

Thanks!

Martin

Kestrel13! · Sep 7, 2011

Before we resort to those measures let's have you run this - quite a bit so let's get started.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

Please also download MBRCheck to your desktop

Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)

It will show a Black screen with some information that will contain either the below line if no problem is found:

Done! Press ENTER to exit...

Or you will see more information like below if a problem is found:

Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.

MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.

Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Then continue on with this. READ & RUN ME FIRST. Malware Removal Guide

meknight · Sep 8, 2011

Hi ya,

Thanks for helping me out! I really find Malware/Viruses so frustrating!

I ran TDSKiller - it found no problems.

Same with MBRCheck - but you can see from the report, that IE has multiple copies in the running.

Thanks again!

Martin

Kestrel13! · Sep 8, 2011

Then continue on with this. READ & RUN ME FIRST. Malware Removal Guide

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To re-install or not to re-install?

meknight Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

meknight Private E-2

Attached Files:

MBRCheck_09.08.11_11.24.09.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Log in or Sign up

To re-install or not to re-install?

meknight Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

meknight Private E-2

Attached Files:

MBRCheck_09.08.11_11.24.09.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

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