Total Access Core and more .... help please

loasdrums · Jun 3, 2007

Ok I have went through the Read ME, Run Me thread. I still have the problem on start up as well as other files and programs.

loasdrums · Jun 3, 2007

Here is the other three attachments.

chaslang · Jun 4, 2007

Welcome to Major Geeks!

TotalAccess is not malware! It is junk from your ISP and you should uninstall it using their instructions if you don't need it. I see it listed in your uninstall programs list.

Are you having malware problems that you require help with.

Please do step 2 of the READ ME properly. You did not follow those instructions!

Did you run CCleaner as requested? You temp folders are loaded with junk. Perhaps it is not working properly for you. This has been know to happen with CCleaner. Run the below now which should help to clean this up.

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.
Click to expand...

It is critical (as stated in the READ ME) that you rename HijackThis.exe. You have this:

C:\Program Files\Hijackthis\HijackThis.exe

You must rename it to this:

C:\Program Files\Hijackthis\analyse.exe

Then you will have to attach a new HJT log before we can get started.

Also please install GetRunKey and ShowNew where requested. You installed them on your very cluttered Desktop\ALL folder and you are making your logs much larger and harder to READ this way. You don't need to attach new logs from them yet. But please install them properly before attach any new logs that I may request.

loasdrums · Jun 4, 2007

Ok so I cleared out and organized my folders. I renamed the Hijackthis to analyze. I had GetRunKey and ShowNew installed in All and now have it in a much smaller file.

chaslang · Jun 4, 2007

Okay that's good, but what malware problems are you having?

You should uninstall Viewpoint Manager as requested in step 0 of the READ ME. And you can have HJT fix the below non-malware issues!

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) -
O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} (Java Plug-in 1.4.2_05) -
O16 - DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} (Java Plug-in 1.5.0_08) -

After clicking Fix, exit HJT.

Other than the above, there is nothing else to do. Even the above is not malware.

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Total Access Core and more .... help please

loasdrums Private E-2

Attached Files:

Activescan.txt

BDscan.txt

CounterSpy.doc

loasdrums Private E-2

Attached Files:

hijackthis.log

runkeys.txt

newfiles.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

loasdrums Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member