tracking spyware

I don't know a whole lot about a computers but i recently took mine in to get it fixed and when i got it back i found a trojan horse virus and some kind of internet activity tracking spyware on my computer. is it possible the computer technician installed these things?...i've gotten a strange message saying that my internet activity is being tracked and recorded. I also think there may have been some porn on the hard drive before i took it in to get fixed and maybe that has something to do with it.
im only 17 and i dont know a whole lot about this type of stuff. if anyone has had this experience or can offer advice it would be greatly appreciated.

 

ok so i downloaded ad aware and that helped me get rid of some of that spyware...but im still worried that maybe my computer technician has installed spy software that i dont know about it..he installed f-secure antivirus and that came with this Backweb program and i have no clue what that does..i might just be paranoid but i don't even know if i should be going into my email and what now right now...any advice?

 

BigB,

I shall hunt down some info for you on securing your computer, but I will need to know your operating system mate.

Backweb, as installed by F-secure is not spyware (anyone who does not believe me, run a packet sniffer on it while updating).

I shall also hunt down some programs for you if you like. In the mean time, listen to whatever advice is given........but do NOT get rid of backweb yet .

Regards,
Jade.

 

ok so i downloaded avast and disabled backweb...i hope that will do the trick..oh yeah and my operating system is windows xp for the guy who wanted to know....thanks for the help

 

BigB,

Could you please post your problems over here :

http://www.wilderssecurity.com/index.php?board=21

They will help you fix your probs mate.

Regards,
Jade.

 

xflat,

For starters, we do not even know if BigB has uninstalled F-secure - not good seeing he just installed Avast....could cause more problems. Also, you simply do not know how he got Backweb - certainly he got it from F-secure, wich is safe. But what if he got it from other software/hardware?

Now, if he did get it from F-Secure, he could have simply uninstalled it, ran SpyBot S&D to _completely_ get rid of it (which would have to be done on restart), then re-installed F-Secure choosing not to install the BackWeb Client which normally handles the updates. F-Secure will still be able to update correctly when installing this way .

BigB, you really should go to the link in my former post, as they will show you how to completely diagnose/fix your problems. I _promise_ you!

Regards,
Jade.

Note: There is nothing wrong with getting help here mate, but some places handles certain problems much better IMO .

 

I certainly hope he does make a post over there, and then replies back here to keep us all up to date with his progress.

Regards,
Jade.