Tried all steps still am lost!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by dezlsmkr, Jul 16, 2006.

  1. dezlsmkr

    dezlsmkr Private E-2

    Ok i have got a bunch of problems. I have tried all the steps in the sticky and still no luck.
    #1 I am having so many problems i cant even describe them all.
    #2 I am having an error pop up that say something about NT Authorized??? Something. Anyway it says windows has encounered a problem and is shutting down in 60 sec. it says C:\WINDOWS\system32\lsass.exe terminated unexpectedly. Error code 128.

    #3 I am having Mcafee pop up continuously with W32/Sdbot.worm.gen always in the system 32 area.

    Anyway i am lost any help would be great i ran hijack this and this is the log.

    Edit by chaslang: Inline log removed!
     

    Attached Files:

    Last edited by a moderator: Jul 17, 2006
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    You must complete ALL steps in the READ ME. This includes step 6 and attach those logs. Please DO NOT post inline logs. When you attach the log we don't also need one inline.

    Your OS is out of date with updates and this could be the cause for your problems with it notifying you of shut down.

    Run this: Symantec W32.Blaster.Worm Removal Tool Then continue on to complete the rest of below which you did not complete.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
  3. dezlsmkr

    dezlsmkr Private E-2

    Thanks for the help with all of my problem i think the problem may have originated from either Mcafee, or Spybot i know that sounds crazy but this is the second time this has happened.

    Here was my plan to save all of my spyware, adaware, and virus removers to a disk. Do a destructive system recovery then without ever hooking back up the internet reloading everything then running scans to try to get everything. I know it may not have been the best move but it is all i could think of. After i copied the programs to a disk i deleted them. As soon as i delted them, my system started operated flawlessly.

    Anyone know what could have cause this? The last time this happened as soon as i removed SpyBot S&D my problems were gone. Why is that? Could something be loading itself in the program?

    Anyway what would be a good virus scanner ,,ect to llok into?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It is not McAfee or Spybot?

    Your OS is out of date and missing quite a few patches.
     

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