Trogan in AVG Vault?

Discussion in 'Malware Help (A Specialist Will Reply)' started by nscat, Nov 5, 2007.

  1. nscat

    nscat Private E-2

    I just hooked up my old pc it is an Xp. I am trying to fix it up ( upgrade it for my daughter).

    I ran the update on the AVG virus program and it found a Trogan. The trogan is now in the virus vault? Is it safe to leave it there or should I go through the Hijack this program.

    The trogan is Trogan Horse Generic 7. Rkb
    C:\WINDOWS\system32.\pcmgmet.exe

    Also I left my PC hooked will the trogan infect my PC after I hook it back up?

    I Really need help. I am somewhat computer literate but when I went into the reading od Read and Run Me First Malware removal guide I was lost completely?
     
  2. abri

    abri MajorGeek

    Hi nscat!
    If this is an older computer and you want it in good running condition, it would be good for you to work through our instructions .... however ... there is a slightly faster version which I'll give you the link to. It's important that you delete the virus AVG found from the vault and then run CCleaner. The instructions for downloading and running CCleaner are not too far along in this: NEW READ & RUN ME FIRST WITH MG TOOLS

    To make things easier for you, please skip down until you come to Important Notes (in red). Read that. Then look carefully at msconfig, to make sure your computer is in normal startup mode. Then skip down to the instructions for CCleaner. And finally, go to the bottom and click on the instructions for your operating system which will be XP. You will find the download for AVG Antispyware 7.5 there. Just run that.

    After you finish these two things (CCleaner and AVG Antispyware), please post the log from the AVG Antispyware scan to me.

    abri
     
  3. nscat

    nscat Private E-2

    I just sent you a lot of info and got disconnected, so I will try again.
    I found the name of the Trogan, it is Trogan Generic 7 RKB.
    I also found On Avg Virus Security Status these:
    Kernal 32:dll C:\Windows\S ?
    user 32 dll " " "
    ntoskrnl.exe " " "

    I did not get to your post before I did the long process of Read and Run this first, which is why it took me so long to reply back. I am not computer literate and It took me almost a month, besides wear on the old eyeballs to get this done.

    This PC is about 3 years old. I got a new one so I am giving this to my daughter for keeping her husbands business accounts,etc. She just wanted a little more speed so I was installing another gig of memory for it to give her 2 gigs. It is a gateway 500XL series with hyperthreading. Intel pentium 4. Windows XP, Service Pack 2.

    Its not the greatest but it runs well. It would run better if the Trogan were not in it?

    I have another question. Something dumb I did was to hook up this old PC to my new monitor and then I tried my new PC monitor on the old PC. Sounds confusing but I like the old monitor better. So will that Trogan infect my PC? I have been running thr Readand Run programs on it and so far nothing is showing.
    Also on the old pc there is no Trogan showing in Ad-Aware?

    Appreciate the help. Hope I did not confuse you to much.:)
     
  4. nscat

    nscat Private E-2

    I dont think log came through (attachment)?

    Try again.
     
  5. nscat

    nscat Private E-2

    Still cant get logs to attach?

    Now I have something in programs called BAE/ I cant get rid of it. If I go to delete it I get a pop-up that says it is being used by another program. This program or what-ever it is was not on my PC last week/

    Any help with getting the attachments to you would be appreciated. I cant find that Trogan now but I beleive it is still in my PC?
    Thanks for any info anyone.
     
  6. abri

    abri MajorGeek

    hi nscat!
    Sorry, your posts slipped under the radar. Having trouble attaching logs can have several reasons. One of them is because your browser cache is full. Empty the cache and see if this helps. Also, it's usually possible to upload logs using a different browser. If your normal browser is Internet Explorer, you can download Firefox or Opera and use those instead. You can download either of those at the following webpabe. Mozilla Firefox is at the top of the page with a little star next to it. Opera is farther down.

    http://majorgeeks.com/downloads5.html

    Your first post was at the beginning of November. Your second post the middle of December. During that time, a lot was going on here in terms of changing to a new set of tools and then several revisions. I would like to ask you to download and install only the newest MGTools. It's not necessary that you redo the whole READ & RUN ME!

    Please go to READ & RUN ME FIRST and scroll down to the bottom of the page where you will see instructions for your operating system. Click on those and look on the next page for MGTools.exe. Follow the instructions for running this. It will create a set of logs called MGlogs.zip in your root drive which is C:\ for most computers. Upload the zip file to us. That should also contain the information about your newest popups.

    Thanks.
    abri
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds