Trojan And Virus Help Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by sonnymoore, Nov 10, 2005.

  1. sonnymoore

    sonnymoore Private E-2

    Firstly, I Had Done everything in the sticky thread suggesting what to do before posting.

    I have reformated my computer 8 times, installed windows xp pro and home trying to fix it.

    everytime i run the online scanner BitDefender it always comes up with:

    C:\WINDOWS\sysmgr64.exe

    i startup in safe mode and delete it but somehow it comes back.

    it affects my internet, i connect, then i get disconected, work offline comes up ect,
    but in the tray down near the clock it is still registered that im connected to the net
    when im not, and i cant open up my internet connection it just flashes on the screen
    for a senond and disapears.

    now it is starting to affect my other applications, i cant press ctr-alt-del
    it wont bring it up, it just brings it up in the tray down the bottom but not
    on the screen,

    every program i use, msn, wmp, norton all say not responding and mess up,
    i cant download anything from the interent because the as soon as the download box
    pops up that freezes and doesnt respond.

    i have tried everything in the sticky and it is just so frustrating that nothing works
    on my computer anymore,

    i cant even download HJT at the moment to post a log.

    so if anyone could please help me out. i would really appreciate it.
     
  2. sonnymoore

    sonnymoore Private E-2

    Ok, So i was able to download HijackThis, so here is my scan log. hopefully this will be more help with fixing my computer.
    thanks.
     

    Attached Files:

  3. sonnymoore

    sonnymoore Private E-2

    aswell as:

    sysmgr64.exe always coming up as infected with trojan with BitDefender.

    C:\WINDOWS\system32\wiaadmgr.exe

    Keeps Coming Up Even When I Delete It In Safe Mode.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
     

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