Trojan+Computer=frustration and agony!!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by smitty8100, Jul 11, 2007.

  1. smitty8100

    smitty8100 Private E-2

    Hi all, well I did it again. Executed a trojan on my computer after i vowed I would never do it again:eek:. So i downloaded a file, executed it and it placed these three files on my desktop (ONE WAS A SYSTEM32 FILE). Now in the past if this were to happen, my software would usually stop it and remove it before it could do any damage but not this time. After I executed the file, windows onecare (yea i know) popped up and said trojan file blah blah blah and said clean files. So i cleaned the files and thought I got em all. I then proceeded to delete them from the desktop and that is where the "%**" hit the fan. When I did that suddenly my desktop, meaning the taskbar and icons, not the wallpaper though, started disappearing and the reappearing. It was like twilight zone stuff. I knew then I was in for a royal screwing. Rebooted into safe mode same thing. Ive ran smitrem, sdfix, asquared*which found trojans and deleted them, your usual malware programs and I am getting no where. When I boot into windows regularly now I have the "Windows - drive not ready Exception processing message c00000a3 parameters 75b6bf9c 4 75b6bf9c 75b6bf9c" code pop up all the time. So I have no start menu, no internet (which I cant figure out why), cant install software(cause windows installer service is turned off) one care shuts down on restart so cant scan for viruses. So you can imagine navigating the computer through the taskmanger and starting programs that way (its a nightmare) but its the only way I can move around the computer right now. So where do I begin? I started going through the spyware remvoval guide which isnt new to me but I cant install any new progams like avg, or counterspy. I cant do any online scans cause no connectivity. Its almost funny to me how useless my computer is right now. Just someone please help, I will provide whatever info you need and do whatever it is i need to do. Sorry this is so long but felt it necessary to fully explain it all.

    Oh yea important. cant beleive I almost left this out. The explorer.exe process is the one that keeps appearing and disappearing in the processes field. If I end it it just comes back with the code i described above.

    Thanks for any of your time in advance;)
    Smitty
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you have access to another computer ....you can download ClamWin and save it to a thumb or cd and run it from there.

    Report back if you can get it to run and it gets you to a point that you can start working the Read and Run First sticky.
     
  3. smitty8100

    smitty8100 Private E-2

    Hi and thank you for your time. I actually think I am just going to reformat the drive and start anew. The only reason being that I read the important note chaslang pointed out from the microsoft article talking about compromised systems. Well I feel this thing is pretty dang compromised and honestly speaking, I dont think I would be comfortable even if I worked through this whole ordeal with you guys and got it running normallyagain. I mean how do I know it is "completely" gone ...I dont. I reformat often and it isnt really that big of an inconvience. At least I can navigate with the taskmanager and move everything over from drive C: to my other drive D: Just a pain in the *** loading all the drivers up again. But it is what I feel safest with doing. Thank you though for the help.
    Smitty
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Hope you are not moving your problems from one drive to another.
     
  5. smitty8100

    smitty8100 Private E-2

    Well the only things I am moving are like document files I already had long in advance. Im not moving over any programs, software, or anything I have downloaded latley. So that should be safe enough shouldnt it?

    Smitty
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just a question ....I assume the D drive is a seperate disc drive? After moving your documents (which should be safe - though I might be leary about moving emails) ..are you able to slave the drive to another computer and run some anti-virus software to check the drive?
     
  7. smitty8100

    smitty8100 Private E-2

    The drive is separate meaning that I have two hard drives C: of course which has all the bad on it and D: which I only keep music files and documents on. Now are you asking if I can run virus software on the C: which had the O.S or do you mean that I should run virus software on my D: drive just to make sure I have nothing on it. Cause either way I cannot slave to another system b/c it is all SATA II and my other comp is IDE. Last night I deleted all partitions including D: and reformatted both and set up the O.S again and all seems to be fine. Now by doing that, did I remove any "stuff" that could be potentially harmful to the new O.S. and my info?......god i hope so.

    Smitty
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    A complete reformat will clean off everything:) ....so if I understand correctly ...you have a seperate hard disc D and a seperate hard disc C ....or did you just have two partitions on one hard drive? If you have saved your doc's etc to a seperate hard drive ...then you can just double check it when you install your av software.
     
  9. smitty8100

    smitty8100 Private E-2

    Yep you got it right, so cool, well thank you for the time and answers to my questions, I should be all set to go then. Excellent service!!!

    Thank you
    Smitty
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem ...safe surfing..;)
     

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