trojan downloader.bkk

Discussion in 'Malware Help (A Specialist Will Reply)' started by ptg1974, Nov 30, 2006.

  1. ptg1974

    ptg1974 Private E-2

    ran a scan bit defender cant remove also tried avg wont find even when the particular file is scanned bit defender keeps blocking virus but for how much longer also im not that great with comps need help
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    Best option is to follow the below as the logs requested to be attached generally show up the malware locations, so they can be manually removed if one off the scans we advise you to run doesnt do it for you.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. ptg1974

    ptg1974 Private E-2

    thanks guys i did everything you said it disappeared you guys are the biz
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    It may have however I would recommend attached the logs to confirm everything is clean. It's up to you but I highly recommend it.
     
  5. ptg1974

    ptg1974 Private E-2

    edit by bjgarrick: logs attached properly!

    i havent run hijack this yet
     

    Attached Files:

    Last edited by a moderator: Dec 4, 2006
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Be sure you run the online scans and HJT so we can confirm your clean, it's up to you.
     

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