Trojan found....cant delete..wtf?

Discussion in 'Malware Help (A Specialist Will Reply)' started by chris878758, Jan 2, 2008.

  1. chris878758

    chris878758 Private E-2

    Renos.y is the name of the trojan that my AV software picked up (trend micro antivirus), but it's unable to delete the Trojan and I can’t open the drive D, E, F. so what do i do now?

    Maybe I should reinstall my computer and restore the data with EASEUS data recovery wizard or other data recovery programs.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Steve_East9 is correct, you need to follow the below instructions.
    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. chris878758

    chris878758 Private E-2

    Trojan found....cant delete..

    Renos.y is the name of the trojan that my AV software picked up (trend micro antivirus), but it's unable to delete the Trojan and I can’t open the drive D, E, F. so what do i do now?

    Maybe I should reinstall my computer and restore the data with EASEUS data recovery wizard or other data recovery programs.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Trojan found....cant delete..

    You need to follow the instructions in my previous message so we can fix your problem. These are fairly easy to remove.
     

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