Trojan.gen.2

A reboot will correct everything. Then you can attach the logs from running our procedures.

 

Oh my, I did not realise you had formatted due to the error. I just read what you said properly. It was not a common problem, but I am seeing it alot lately. How I first came across it was when fixing a friends laptop. It was quite worrying until I rebooted and everything righted itself again. Perhaps we could put this into the instructions somewhere.

Yes, will keep this thread open.

 

Skip Rootrepeal and continue on.

 

I am not seeing any problems. Is your antivirus still detecting threats?

Running from: c:\users\Camilla\Downloads\MajorGeeks - Antivirus tools\ComboFix.exe <--- The instructions said to run Combofix directly from the desktop so please move it there now.

C:\Users\Camilla\Downloads\MajorGeeks - Antivirus tools\MGtools.exe <--- Delete this. Not the location you should have downloaded it to.

• Ask Toolbar <--- Uninstall this garbage.
• Java(TM) 6 Update 5 <--- Outdated, uninstall.
• McAfee Security Scan Plus <--- Uninstall this too.

Download Ccleaner (which was part of the procedures), and run it. Just the cleaner side of things, do not run registry scans.

Tell me what malware problems remain.

 

You're welcome.

No. I said to delete MGTools.exe and to MOVE Combofix.exe to the desktop. Did not ask you to re run either.

Are there any more problems or is everything running as it should?

 

As long as Endpoint is not detecting anything, then all looks good and you can now follow final steps.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Ok! Safe surfing!