Trojan Generic10.ARGJ & MGTools PT 1

Welcome to Major Geeks!

Shutdown Ad-Aware's Ad-Watch and also AVG and try again. If that does not work then do the below.

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

 

No! I meant exactly what I wrote. First you open the command prompt and then you use cd to "change directory" to \MGtools

So are you saying you no longer need any help?

 

This is highly frowned upon. There are limited resources doing this and you are wasting time of multiple sites/people when you do this. This detracts from our ability to help other people. In the future, please only post on one forum and just wait your turn in the queue like others.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Everyone posting here and at other forums has the same concerns. That is why we have queue order in which we work. You actually posted during a time where we managed to get the wait time down to 1.5 to 2 days. Frequently the waiting time can be 4 to 6 days since there are hundreds of new requests for help each day and we still have many other threads already in progress. And with only a small number of people working up fixes in their spare time, it can take a while to get back to you. This is way we cannot afford to have limited resources wasted.

 

Not a problem! It was meant more as an FYI so you understand for the future.