Trojan Generic12.www and Vundo.BZ

Welcome to Major Geeks!

Your logs actually indicate that you are clean. What actual malware problems are you still having?

You do need to do the below 3 steps which were all requested in step 1 of the READ & RUN ME so that we can continue with other miscellaneous cleanup.

1. Run MSconfig and put your PC into Normal Startup mode
2. Reboot after doing the above.
3. Now uninstall all of the below
   • J2SE Runtime Environment 5.0 Update 7
   • Java(TM) 6 Update 11
   • Java(TM) 6 Update 2
   • Viewpoint Media Player

Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Now attach the new C:\MGlogs.zip file

 

Your logs are clean. Sorry about this but I missed editing out a line from my fix and had you uninstall Java(TM) 6 Update 11 which is the current version by mistake. You can redownload and install using the below link.

Sun Java Runtime Environment


If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!