trojan HELP!

C:\WINDOWS\system32\Drivers\NDIS.sys is infected. You tried running Malware Bytes? So do you have a log from it?

There are other tools that need to be run as part of our malware removal process, so having said that, please refer to the below before attaching all of the other requested logs.

READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker)

 

Regardless. I want to see all the logs from running our procedures, including that of Malware Bytes. If you are on a deadline it would be best to follow instructions and attach all of the requested logs once you have run our procedures.

 

You need to get all of the requested logs or you will be wasting your time. We need the logs from all of the below that were run in the order requested in the READ & RUN ME. We did not ask you to run a CFScript.txt fix with ComboFix so are you working on another site?

• SUPERAntiSpyware
• Malwarebytes
• ComboFix
• RootRepeal
• MGtools

 

Not quite. You put ComboFix in an improper location. You have it here:

c:\documents and settings\workexp\Desktop\pc restore\tools\ComboFix.exe

You need to move it driectly to the Desktop folder not a subfolder of anything on your Desktop.



Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Ad-Aware SE Professional <--- Outdated and ineffective, might as well uninstall it!

Delete these folders:

• c:\documents and settings\workexp\Local Settings\Application Data\ICS
• c:\documents and settings\All Users\Application Data\MFAData
• c:\program files\Enigma Software Group

Delete this file:

• C:\u7f516u2.bin

Could you please get this: 2515693230 into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip

Also let us know if NOD is still detecting anything or not.

 

Please go to virustotal and upload the following files for analysis, and let me know the results.

C:\Documents and Settings\workexp\Templates\2515693230

 

What it is finding is not a problem now considering it is detecting it in Combofix's back up folder and in system restore. Both of which will no longer be detected after you have followed final steps.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You welcome. Safe surfing.