trojan horse Backdoor.Generic16.c..

Discussion in 'Malware Help (A Specialist Will Reply)' started by wado66, Apr 13, 2013.

  1. wado66

    wado66 Private E-2

    On my computer about a week ago AVG said it detected a trojan horse Backdoor.Generic16.C.. It was located in C:\Windows\System32\comphone64.dll.
    AVG quarantined it and I thought all was well.
    But again today AVG detected the same trojan. I deleted the detected entries and uninstalled AVG. I thought I would try Avast and now have it on my computer.
    It seems to me this trojan is hiding somewhere in my computer and reinstalling itself.
    I ran all of the programs requested and everything looked as though it came back clean. Although I am uncertain as to what all I am looking at. I have attached the log files in hopes someone could see where this thing is and destroy it.
     

    Attached Files:

    wado66, Apr 13, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. Are you still having issues?
     
    TimW, Apr 16, 2013
    #2
  3. wado66

    wado66 Private E-2

    I have run with no issues.
    Should my next step be to re-enable UAC and system restore?
     
    wado66, Apr 21, 2013
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Apr 22, 2013
    #4

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