Trojan horse Downloader.Generic7.ACGM

simonf72 · Jul 30, 2008

Hi there!
Many thanks for your very informative page on malware removal
I've been through all the steps listed on your site but to no avail.
Unfortunately AVG keeps finding this trojan at some stage after I re-start the computer
I'm using XP Pro and have attached the logs as requested. Apologies if I've left anything important out
Thanks in advance

simonf72 · Jul 30, 2008

Sorry about this but I wasn't sure where to add the final log, so here it is!!

TimW · Jul 31, 2008

Please use windows explorer to find and delete:
C:\WINDOWS\system32\msudf.exe

Open notepad and copy and paste the following text in the quote box into the window:

sc stop msmsnkd
sc stop NOBICYT
sc delete msmsnkd
sc delete NOBICYT
Click to expand...

Save this as fix.bat
Choose to save as all files.
Doubleclick fix.bat and let the program run.
A small black dos window will flash, this is normal.

Now download and install:
Java Runtime 6

Tell me where exactly AVG is reporting the malware.

simonf72 · Jul 31, 2008

Many thanks for your response
Since I have had this probelm, I've been searching for the file using windows explorer and it is only there intermittently (AVG is also only detecting it intermittently)
C:\WINDOWS\system32\msudf.exe is not there at the moment. Should I carry out the rest of your instructions now or wait till the problem re-appears?
Do I need to re-post after doing it or will that be the end of the issue?
Should I post my response on this thread or start a new one?

Thanks again!!

TimW · Jul 31, 2008

Please carry out the rest of the fix .....then to be sure, run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

If we do a final cleaning, and then you have an issue later, just come back to this thread.

simonf72 · Aug 1, 2008

Windows explorer didn't find msudf.exe on this occassion but I have attached the repeat MGtools log as requested and have also downloaded Java
AVG hasn't detected the trojan since yesterday but it had deleted it a few times before that without success. In the 'virus vault', it lists the path as C:\WINDOWS\system32\msudf.exe
Hope this is all OK

simonf72 · Aug 1, 2008

Shortly after sending you my last post and log file, AVG detected the Donloader.Generic7 trojan again. The path to file is:
C:\System Volume Information\_restore{BFF27B3C-CA4E-4DD1-907A-39DB4E67D086}\RP63\A0014050.exe
I've made AVG delete it but will await your analysis of the log in my previous post

TimW · Aug 1, 2008

Your logs are clean. What AVG is reporting is the file in your system restore folder which we will clear with the following:

If you are not having any other malware problems, it is time to do our final steps:

You can uninstall SUPERAntiSpyware now.

We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combo-fix folder from combofix.

If we had you run Avenger, you can delete all files related to Avenger now.

If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Click to expand...

simonf72 · Aug 2, 2008

Many thanks for all of your help!!

TimW · Aug 3, 2008

You are most welcome.....safe surfing.

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Trojan horse Downloader.Generic7.ACGM

simonf72 Private E-2

Attached Files:

combofixlog.txt

mbam-log.txt

MGlogs.zip

simonf72 Private E-2

Attached Files:

SASlog.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

simonf72 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

simonf72 Private E-2

Attached Files:

MGlogs1.zip

simonf72 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

simonf72 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member