Trojan Horse infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by bluemarblez2, Sep 7, 2009.

  1. bluemarblez2

    bluemarblez2 Private E-2

    I have a toshiba laptop running Vista with 1 gig of ram.
    I removed a trojan horse using avast it called it JS:FakeAV-AR.
    However, there is clearly a problem with my computer still. Progams are continually freezing especially if I am online.
    I followed the cleaning steps for Windows but I still think i have a problem. Here are the logs from the cleaning.
     

    Attached Files:

  2. bluemarblez2

    bluemarblez2 Private E-2

    Could not find the first combofix log so this is the second. Additionally, I turned off the active scanner for avast but combofix said it was still on. I do not know if this created any false positives or not. The combofix log is attached.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please attach this log:
    C:\MGlogs.zip
     
  4. bluemarblez2

    bluemarblez2 Private E-2

    Near as i understand it the hijackthis.log is the log that results from running mgtools.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No it is not. It is one of the logs produced from running the MGTools. Please attach the C:\MGLogs.zip.
     
  6. bluemarblez2

    bluemarblez2 Private E-2

    I had to rerun it.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The good news is your logs are clean. The bad news is that you can not run Vista with only 1gig of Ram:
    Total Physical Memory 0.99 GB
    Available Physical Memory 376 MB

    I suggest you at the very least double what you have.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  8. bluemarblez2

    bluemarblez2 Private E-2

    I appreciate the help and reviewing my logs. I will expand my RAm as you recommended
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome...safe surfing. :)
     

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