trojan horse problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by ccarr11, Aug 6, 2008.

  1. ccarr11

    ccarr11 Private E-2

    avg 8.0 recently started notifying me that my computer is infected with trojan horse viruses every time i access IE. these include psw.onlinegames.aygy, win32/heur, dialer.sap, and generic.gdc. i'm not sure how i got these viruses to begin with. i followed the directions of the malware removal guide step by step and have all the logs attached. i really hope someone can help me and thanks in advance.
     

    Attached Files:

  2. ccarr11

    ccarr11 Private E-2

    here is my 4th log...
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    First you need to disable Spybot's Teatimer as requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer


    Now download LSP - Fix

    Run LSP-Fix.

    Check the Box labeled "I know what I'm doing" and then click on the mmchost.dll file (in the “Keep” section) to select it.

    Then, Select the >> button to move mmchost.dll into the Remove section.

    Now, click the Finish Button. When the Repair Summary box appears, click OK.
    If it is already in the Remove section, just click Finish.


    Now delete the below huge file is for. Then immediately empty your Recycle Bin:
    C:\WINDOWS\system32\syspilog.pil

    Do you know what the below folders are for? Are these things you installled? They are questionable.
    Code:
    2008-07-08 19:04 . 2008-07-08 19:04 <DIR> d-------- C:\Program Files\GamesBar
    2008-07-08 19:03 . 2008-07-08 22:54 <DIR> d-------- C:\Program Files\Gamesville

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    After clicking Fix, exit HJT.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Aug 8, 2008

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