Trojan infection

Let's fix an issue with PC Tools ThreatFire. It is not malware but it is not installed anymore or it is broken.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to ThreatFire
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {C89F8841-4856-4EB5-9BDE-99137B16E32B} - C:\WINDOWS\system32\wvwut.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.6.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime.cab
O20 - Winlogon Notify: fccdawx - fccdawx.dll (file missing)
O20 - Winlogon Notify: winorl32 - winorl32.dll (file missing)
O20 - Winlogon Notify: wvwut - C:\WINDOWS\system32\wvwut.dll (file missing)

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

How about an external keyboard?

The only think I can think of is that it could some how be related to C:\WINDOWS\SYSTEM32\DRIVERS\TfKbMon.sys which was from Threatfire. It is supposedly some kind of keyboard monitor. The strange thing is that your PC did not show that Threatfire was installed. Just the service and that file were in your log. Did you or anyone else install this program? Did some one uninstall it? It is supposed to cleanup after itself. See this link:

http://www.pctools.com/forum/showthread.php?t=49750

Looks like someone else notice issues with a keyboard while trying to get Threatfire removed and it apparently Threatfire has uninstall issues.

If the external keyboard works, we may be able to restore this file from the Avenger backup ZIP file as long as Avenger ran properly.

Also note, I have read of several cases where Threatfire has cause significant slow downs on a PCs. Perhaps you are still somehow being impacted by once having it installed.

 

If you can boot your PC to do some of the things you are have been saying then perhaps you can navigate to your C:\Windows\system32 folder. In this folder you will see a file named OSK.EXE double click it to run it. This is an on screen keyboard. You can use your mouse to select keys like you were typing on a keyboard. It will enter anything you click on (using your mouse) into the active window. Try using this to copy the C:\WINDOWS\SYSTEM32\DRIVERS\TfKbMon.sys file back from the Avenger backup.


I'm still not sure if this is the problem or not but it is the only possible reason I can see that may be related.

 

That's great but I strongly recommend you contact PC Tools to determine why ThreatFire does not uninstall properly. You need to get that keyboard hook removed properly. Sooner or later something is going to detect it as a possibly keylogger or similar and delete it. And then you will be in trouble especially if no backup is made to restore from.

You're logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
11. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
12. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!