Trojan kills printer

Discussion in 'Malware Help (A Specialist Will Reply)' started by 99newbie, Feb 15, 2013.

  1. 99newbie

    99newbie Private E-2

    A couple of days ago my Canon MX340 wouldnt print anymore.
    The alarm came on and the display said CHECK INK U059.

    So I got the black ink refilled and still nothing.

    I went on line found a site Canon Printer Support and called the 1-888 number but which was actually something called PC Tritium LLC.
    The guy in India using remote checked the Registry and claimed that
    a Trojan had infected hundreds of my files and that's wgy the Printer won't work but for 119$ he will fix it.

    This is what he wrote on Notepad.

    trojan

    registry - 1500+

    spooler service is off

    don't plan to buy printer and printer

    warrnaty

    one - 119.99 - 7 days



    Well be now when I finally realized that this guy does not work for
    Canon so I said no thanks and hung up.

    Now I'm really starting to worry if I should have let the guy access to all my
    files.


    Any suggestions?

    Thank you.
     
  2. 99newbie

    99newbie Private E-2

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  4. 99newbie

    99newbie Private E-2

    Thank you Tim.
     

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