Trojan.Net-AVP/AVT

Discussion in 'Malware Help (A Specialist Will Reply)' started by bcavender, Aug 18, 2007.

  1. bcavender

    bcavender Private E-2

    I picked up a Trojan and an assortment of adware the other night (no help from the latest version of ZoneAlarm) on my Win2000 Pro machine.

    It popped up a Spyware download offer (with rather ignorant misspellings) and then proceeded to change my wallpaper and lock me out of using the Control Panel, etc. I can't even look at screen properties without getting:
    "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator"

    I finally got rid of the Trojan with SuperAntiSpyware, but the system will still not let me into the control panel, etc. Even the administrator password will not let me get back to the control panel.

    Can anyone tell me how to get back in control again? :confused

    Thanks!
    Bruce
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy Log - only for Windows XP, 2K, & NT users
    • AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis Log
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

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