Trojan Nightmare on XP - Trojan Startpage 19j

Discussion in 'Malware Help (A Specialist Will Reply)' started by sparky_parky, Jun 8, 2005.

  1. sparky_parky

    sparky_parky Private E-2

    This has been driving me insane!!!! As soon as I log on I get this message

    Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

    Then the option to send an error report which I've had in the past which goes away generally after closing - but this happens, I send an error report and then 5 seconds later I get the same message again and it never stops!!

    AVG picked up that it was a Trojan startup 19j, I've ran scans on it with avast, avg spybot, SpSeHjFix, cleanup4, adaware and cwshredder.

    Tried changing settings on start page but then computer crashes when I try and get into explorer and I have to restart.

    Have deleted a few files after that but these error messages are still showing every 5 seconds.

    Here's my hijackthis log please help

    Thanks
    Sarah Xx

    Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Jun 9, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please run the following online scans:

    TrendMicro Online Scan
    Bitdefender online scan
    RavAntivirus online scan <-- select Auto Clean then click Scan My PC
    TrojanScan online scan

    After you have ran the below online scans, reboot and attach a current HJT log.

    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     

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