Trojan Removal Help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Watty52, Jun 6, 2006.

  1. Watty52

    Watty52 Private E-2

    Hello all, new to the forum. First of all thank you for the "Read and Run Me" guide on scanning your computer in safe mode etc. Unfortunateley my problem has not been solved by doing this. I have also tried disabling system restore to get rid of the points but nope. My problem is as windows loads and I see my desktop..bang..Avast! pops up, there's a virus called trojan-gen{other} which always appears even when I delete it, next time I restart my pc it re-appears. It's basically the same with ad-aware, it always finds a W32,Trojan.Downloader when I scan..everytime I scan when I start my computer up so it seems to reappear on boot-up?

    any ideas on to get rid of these permanantly.

    Thank You in Advance :)

    P.S The programs I have are...AVG, ZoneAlarm, Ad-Aware, Avast and S&D.

    (edit) pc info...if required -

    Microsoft Windows XP Home Edition
    Intel Pentium 4HT, 3200 MHz
    L2 Cache - 512kb
    1024mb DDR RAM
     
    Last edited: Jun 6, 2006
  2. Watty52

    Watty52 Private E-2

    Apoligies, won't let me edit it.

    My hijacklog..
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please read step 3 of the READ ME again and uninstall one of the antivirus applications you have installed. You must run only one.

    Also, please complete step 6 of the READ ME and attach the two logs as requested.

    Then go back to step 7 of the READ ME and follow the directions for installing HijackThis properly. You installed it exactly where we specify not to install it.

    Then attach a new HJT log.
     
  4. Watty52

    Watty52 Private E-2

    actually I'll leave it.

    Thank You anyway
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Bad decision!
     
  6. Watty52

    Watty52 Private E-2

    Either that or get another post like your previous? nah

    Note: may have fixed the problem anyway..
     

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