Trojan & Rootkit from fake UPS message

Welcome to Major Geeks!

I do not see the Combo-Fix.exe file on your Desktop as requested. Where did you put it and run it from?


Did you setup the below default search assistant settings yourself?
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66017
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66017
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66017

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O20 - AppInit_DLLs: cru629.dat

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

The user account you attached the logs for was: USERNAME=Claude And combo-fix.exe was not on this Desktop. This means either it is not there or you did not download the current version. And older out of date version would not show since we look for new files and ComboFix should be new.

Since you did not add those search entries, you can also have HijackThis fix those lines.

 

You forgot to tell me how things are working so I will assume everything it fine.


Since you did not add those search entry settings you should have HijackThis fix the below lines:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66017
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66017
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=66017


If you are not having any other malware problems, it is time to do our final steps:

1. You can uninstall SUPERAntiSpyware now.
2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
4. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combo-fix" /u
     • Notes: The space between the combo-fix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combo-fix folder from combofix.
5. If we had you run Avenger, you can delete all files related to Avenger now.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
8. Go to add/remove programs and uninstall HijackThis.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!