Trojan shut my windows

Discussion in 'Malware Help (A Specialist Will Reply)' started by cokeman, Oct 17, 2008.

  1. cokeman

    cokeman Private E-2

    HELP PLEASE

    I picked up the trojan-spy.HTML.Bankfraud.dq bug and it crashed my windows explorer. I cant boot to windows , only safe mode. I have 1 restore point and it is infected too. If i boot safe, restore, and reboot , it crashes again in 5 to 10 mins. Ive read READ & RUN FIRST(in safe mode with networking), and tried to do it. But the progs wont install in safe mode. And as I said when i restore , it crashes in mins. and I dont have the time to clean my system.

    I have a slave drive that I formatted and install windows to. I swapped boot drives in bios and am posting from it. I really want to clean the other drive with the original windows on it. Is there any way to clean it from the side so I dont have to set everything up again on this drive. Please help if you can.
    Thank in Advance
     
    Last edited: Oct 17, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you set the slave drive to master and the corrupt drive to slave? If you can get on the internet with that drive, I would first try doing an online scan and making sure it scans both drives. Then see it you can run Superantispyware and MalwareBytes, again making sure that both drives are scanned.

    You can go to Bitscan link: agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files. Once Bitdefender completes the scan:

    Click-on the Detected Problems tab. Then select Click here to export the scan report

    When the window comes up to save the report, change the Save as type: box to Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click save. This will save a file named bdscan.txt in whatever folder you are currently in when you save the file (take notice of where you are at so you can find it later). This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.
     

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