trojan-spy.win32mx problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by dade, Oct 25, 2006.

  1. dade

    dade Private E-2

    Guys

    have this problem on the bosses laptop.

    keep getting a balloon in the task bar telling me i have above trojan.

    http://i100.photobucket.com/albums/m26/alanlawless/popups.jpg


    it doesnt seem to be coming from our office AV because the last admin didnt install any on this machine.

    Also not sure if its related but when i try a windows update im getting the following


    http://i100.photobucket.com/albums/m26/alanlawless/ieerror.jpg


    Ive ran spybot and it found

    gain.dashbar
    Zlob.homepagemonitor
    GAIN.gator
    pesttrap

    and removed them then i ran Ad Aware it found the following first time

    MALWAREWIPE
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[129]=Regkey : clsid\{9dfd0a51-6176-5770-217c-a5bcd7e6f3e2}

    SPYWARESTORMER
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[130]=Regkey : clsid\{205ff73b-ca67-11d5-99dd-444553540000}

    VIRUSBURST
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[131]=Regkey : interface\{fd34eb96-89fa-43cc-9c37-d1d5b099d28f}
    obj[132]=Regkey : interface\{f7f932d6-a6be-4273-9950-ecbd72170dbf}
    obj[133]=Regkey : interface\{ee2eac90-8b01-49d4-b46c-8e02bda1f3b4}
    obj[134]=Regkey : interface\{d648067c-e5d2-4bb8-ad86-a993b8793a52}
    obj[135]=Regkey : interface\{d0722752-35b5-44e1-a14a-e2a44c41f509}
    obj[136]=Regkey : interface\{ca74bafc-1f0c-49b1-8a76-5d55085e71fb}
    obj[137]=Regkey : interface\{c36464a1-2d2f-4804-aaf6-f5bd62536adb}
    obj[138]=Regkey : interface\{bf8a0e53-f417-413a-b849-b5c0086eef8a}
    obj[139]=Regkey : interface\{b660cde9-526e-41fe-ab41-773d78bee31e}
    obj[140]=Regkey : interface\{9188a88d-3d41-4eb6-a7d8-0f6a5266f685}
    obj[141]=Regkey : interface\{6b067ed9-4aec-474e-b67e-85ef417d68ba}
    obj[142]=Regkey : interface\{4f4a0564-17de-4eb2-b29e-6d2e167a3be0}
    obj[143]=Regkey : interface\{4130008c-5697-4ef5-9ede-ef8f9f10d524}
    obj[144]=Regkey : interface\{3e37c978-9e24-42fa-b021-b56caafdb694}
    obj[145]=Regkey : interface\{19dacf08-a207-4271-aa22-c138f512e787}
    obj[146]=Regkey : interface\{0065cdbc-2439-4365-a7e7-bf5b853bf49d}
    obj[147]=Regkey : clsid\{d6ecda42-ad6f-f8c3-03ea-5834841adec3}

    ADWARE.GAIN.DASHBAR
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    obj[148]=RegValue : software\microsoft\internet explorer\main "Search Bar"
    obj[149]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057870.dll
    obj[150]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057871.exe
    obj[151]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057872.dll
    obj[152]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057873.dll
    obj[153]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057874.dll
    obj[154]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057875.dll
    obj[155]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057876.dll
    obj[156]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057877.dll
    obj[157]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057878.dll
    obj[158]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057879.dll
    obj[159]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057880.dll
    obj[160]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057881.dll
    obj[161]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057884.dll
    obj[162]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057885.dll
    obj[163]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057886.dll
    obj[164]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057887.dll
    obj[165]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057888.dll
    obj[166]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057889.exe
    obj[167]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057890.exe
    obj[168]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057892.exe

    but nothing the second time. same with spybot.

    Also installed AVG and found

    downloader.zlob.eom
    downloader.zlob.eok
    generic3.ewr

    all in c\program files\pornpass manager I deleted this folder before but it seems to reapppear there was actually an uninstall option in add remove programs so i used this. there was also an app in "c\program files" called virus blaster there was just an exe file here so i deleted the folder.


    HiJackThis Log after all the above

    Edit: Removed inline HJT log for guide to be actioned


    any help at all would be great
     
    Last edited by a moderator: Oct 25, 2006
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome


    Best option and the one we do insist on being run first as it gives us a known base to start from and all the relevent info on what infections are infesting the PC, is to follow the below guide.



    The infections that are highlighted in the obj[149]=File : C:\System Volume Information\_restore{B42A8BEA-1977-4C5B-A298-8E364ADD95E3}\RP110\A0057870.dll lines are stored in the System Restore points and are safe their for the moment until all the other malware has been removed first, then those can be flushed by turning off System Restore and turning it back on again ( BUT dont do that yet )


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. dade

    dade Private E-2


    ok ran through that and attaching first lot of\files
     

    Attached Files:

  4. dade

    dade Private E-2

    two other files
     

    Attached Files:

  5. dade

    dade Private E-2

    sorry about all the posts my time limit keeps running out

    ran ccleaner
    ran spoybot for the second time came up clean
    tried windows defender but couldnt update it. so tried counterspy. see previous post for log.
    then did bitdefender

    after that was panda online (previously posted)
    then ran

    getrunkey and shownew.

    checked out the special removal section and tried teh instructions for Win32.zlob because it was previously found in spybot and in AVG scans, but found nothing there.

    finally ran hijackthis and have attached log.


    popups seem to have vanished now. I still have the issue using the windows update site.
     

    Attached Files:

  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi you will need to re-run Hijackthis as it was not run as per the guide in that it needs its executable name, re-named as many newer malwares will not show up.

    C:\hijackthis\HijackThis.exe needs to be C:\hijackthis\analyze.exe
     
  7. dade

    dade Private E-2

    ok thats done and attached
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.


    Now attach new logs from:
    • GetRunKey
    • ShowNew
    • HJT
    How are things working now?
     
  9. dade

    dade Private E-2

    OK rapport 1 is the smitfraudfix report for the first step

    rapport 2 is the log for stage 2

    also included new hjt log

    system seems to be running fine now.
     

    Attached Files:

  10. dade

    dade Private E-2

    runkeys and show new logsattached
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean!

    If CounterSpy is the free trial version from the READ ME, you should uninstall it now unless you are going to buy it.


    You also need to Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 3

    Now install the current version of Sun Java from: Sun Java Runtime Environment


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    7. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  12. dade

    dade Private E-2

    cheers mate i'll take care of all that today. thanks for the help
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! Surf safely!
     

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