trojan-spyware. Please help!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by johnnyH, Feb 19, 2007.

  1. johnnyH

    johnnyH Private E-2

    Hello all,
    I would be very grateful if somebody could help me.
    I've got a nasty trojan on board.
    My PC behaves like this:
    First a blank explorer page comes up, which I close.
    Then I get a pop up message "System Alert: Trojan-Spy.Win32@mx"
    I made the mistake of downloading pestcapture and it made things worse!
    Finally I get a message "infected with latest version of Spyware.CyberLog-X"

    I have followed all of your instructions with no joy. I even tried SmitFradFix with no success.

    I do hope somebody has a solution to this problem. It is driving me nuts!

    JohnnyH
     

    Attached Files:

  2. johnnyH

    johnnyH Private E-2

    more files added
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Internet Security\isadd.dll
    O4 - HKLM\..\Run: [Install5G] D:\Install.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZRxdm428YYGB

    After clicking Fix, exit HJT.

    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:

    * Delete on Reboot
    * then Click on the All Files button.*(or on the folders option)*
    * Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Program Files\Internet Security\isamntr.exe
    C:\Program Files\Internet Security\pmsnrr.exe
    C:\Program Files\Internet Security\pmmnt.exe
    C:\Program Files\Internet Security\isamini.exe
    C:\omvamlx.exe
    C:\iaddytay.exe
    C:\ocibkj.exe
    C:\jdplew.exe
    C:\bdifano.exe
    C:\qgixahs.exe
    C:\yarc.exe
    C:\patsl.exe

    * Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    * Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    You will need to Update to sp2 when we are done!!

    Now attach new logs for:

    * GetRunKey
    * ShowNew
    * HJT

    Be sure to tell us how things are running.
     
  4. johnnyH

    johnnyH Private E-2

    Dear TimW

    Thanks for your help - it seems to have done the trick!
    I have attached 3 files as requested.

    Very grateful,
    JohnnyH
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run HJT and have it fix this last item:
    O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Internet Security\isadd.dll (file missing)

    Other than that, your logs look clean:

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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