trojan.win32.agent.akk HELP!

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 2"
Java 2 Runtime Environment Standard Edition v1.3.1"
Java 2 Runtime Environment Standard Edition v1.3.1_02"
Java 2 Runtime Environment, SE v1.4.2_04"
Java 2 Runtime Environment, SE v1.4.2_06"
Java(TM) 6 Update 2"
Java(TM) SE Runtime Environment 6 Update 1
Viewpoint Manager (Remove Only)"
Viewpoint Media Player"
Viewpoint Toolbar (Remove Only)

Please disable all anti-virus and anti-spyware programs while we do the following:

1. Download FixIEDef.zip by ShadowPuterDude to the Desktop.
* NOTE: It must be saved to your Desktop or it may not work properly
2. Double-click FixIEDef.zip, this will create a folder named FixIEDef on your Desktop.
3. Double-click of the FixIEDef folder.
4. Locate FixIEDef.bat and double-click on it.
5. FixIEDef will now run.
6. Press any key to close the CMD Console when the script is finished.

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Everything in the fix that I gave you is still there ...so I am assuming that you re-attached the same first zip log .....
You did disable your anti-virus and spyware as well as ran the IEDeffix?
Then ran the .bat file after doing the rest?

 

The IEDefFix usually does it .....

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.

9. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!