Trojan.Win32.Agent.akk HELP!

Discussion in 'Malware Help (A Specialist Will Reply)' started by peronelle, Dec 7, 2007.

  1. peronelle

    peronelle Private E-2

    I've been getting this really annoying pop-up, and want to get rid of it. The message I've been getting is this:

    Critical System Error!
    Your broweser was hijacked by Trojan.Win32.Agent.akk You need to clean your system immediately, in other case it can be crashed soon!

    Click OK to download the high-tech antispyware protection software! (Recommended)

    OK or CANCEL

    I did all the steps in the READ and RUN ME, but unfortunately the problem still exist. I uninstalled old versions of Java, I ran C:\MGtools\analyse.exe, and did a system scan, but I'm not sure what to do with it and what to fix. Can someone help me with this? Thanks!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run FixIEDef which removes IE Defender, AntiSpyPro and the associated Trojan.Downloader.Delf infection.
    1. Download FixIEDef.zip by ShadowPuterDude to the Desktop.
      • NOTE: It must be saved to your Desktop or it may not work properly
    2. Double-click FixIEDef.zip, this will create a folder named FixIEDef on your Desktop.
    3. Double-click of the FixIEDef folder.
    4. Locate FixIEDef.bat and double-click on it.
    5. FixIEDef will now run.
    6. Press any key to close the CMD Console when the script is finished.
    Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


    Make sure you tell me how things are working now!
     
  3. peronelle

    peronelle Private E-2

    It seems to be working! Thanks a lot!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    You just have a little left over cleaning to do from the infection which deposited a load of files in your Temp folder.

    Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Documents and Settings\Petra\Local Settings\Temp

    After doing the above, if you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds