Trojans Adware HELP

Discussion in 'Malware Help (A Specialist Will Reply)' started by LocoDustin, Dec 5, 2008.

  1. LocoDustin

    LocoDustin Private E-2

    I have McAfee Security Center and it has been picking up this generic pup that I can't remove fully. At first I didn't think anything of it until suddenly the other day Security Alert Center messages started popping up every 25 minutes stating there was a sinowal trojan on the computer being blocked and asking if I want to block this suspicious software. Being suspicious myself, before I clicked Enable Protection, I wanted to look up this sinowal on the internet. The google load up screen was replaced by a warning saying I'm not protected, and it gave me the option to protect myself or proceed without. I reloaded the page and it went back to the normal google homepage. I then knew something was up and searched for a good virus scan. I found kaspersky free scan and used it. It detected 5 trojans (C:\WINDOWS\system32 and C:\RECYCLER), 1 adware (C:\RECYCLER), and 4 backdoors (C:\WINDOWS\system32). Also a couple of the trojans are in the Svchost.exe file. All I have is the free McAfee right now and I'm afraid to purchase anything better online for fear of a third party. Hopefully there is an easy solution to my predicament although I am not very computer savvy. Please send what advice you can to help and it would be much appreciated. Thank you for your time.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


    plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
     

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