Trojan's have breached the walls

Discussion in 'Malware Help (A Specialist Will Reply)' started by †Zachæriah†, Oct 16, 2006.

  1. †Zachæriah†

    †Zachæriah† Private E-2

    I have read the [size=+1]malware removal thread[/size] and have taken the time to walk through each process step by step as instructed word for word. I will give a brief description of what I can discern from each of the logs I've collected via the tutorial.

    Note: Each one of the steps in order from 0 to 7 worked in the tutorial. I didn't have to use CounterSpy, BitDefender worked just fine for my computer. Each step in the tutorial went just as it was written, thanks Maj.Geeks thus far

    HiJackThis.LOG
    ShowNew.BAT
    GetRun.KEY
    BitDefender Online Scanner
    Hope this was the type of indications you were looking for with the kind of problems the steps found and fixed (and failed to fix).

    †Zachæriah†
     

    Attached Files:

  2. †Zachæriah†

    †Zachæriah† Private E-2

    Here are the final two attachments for the tutorial, hope they are helpful.

    Panda ActiveScan
    Thanks geeks :D

    †Zachæriah†
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 6
    Now install the current version of Sun Java from: Sun Java Runtime Environment

    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    F3 - REG:win.ini: load=????
    F3 - REG:win.ini: run=????
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
    O2 - BHO: (no name) - {35E2D7BF-5B72-4C27-9D59-9446420ECDE2} - (no file)
    O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\ss_cdt_setup.exe <--- Actually it would be best to delete all files in this Temp folder.:

    Now run Ccleaner.

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

    Now reboot in normal mode

    Now attach the below new logs and tell me how the above steps went.

    1. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  4. †Zachæriah†

    †Zachæriah† Private E-2

    All right I followed the steps above and everything went well. I had no problems with any of the instructions, they were executed without a hitch. I have noticed a definite change in my computers online behavior, everything is loading much better, so far it's most definitely helping my computer's problems out.

    I noticed two changes since I started the instructions:

    1: I now have Lycos Sidesearch on my computer which I didn't download (as far as I know), is this something I should worry about?

    2: I posted in another thread here http://forums.majorgeeks.com/showthread.php?t=105076 that after running the steps in the malware removal thread the first time I had a bunch of error messages upon startup. All of these messages but two are now gone. These are the messages that are still coming up when I reboot my computer:

     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You MUST follow the directions in the READ ME. You have Spybot's Teatimer running which we specifically indicate that you must not use. Because of this, some items I asked you to fix did not get fixed.

    Now Disable Spybot's TeaTimer
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!
    In addition, you have SpywareGuard, Windows Defender and AOL Spyware Protection running. If you plan on keeping AOL Spyware Protection, you must uninstall SpywareGuard and Windows Defender. Only one of these three should be installed. So uninstall any two of these now before continuing. (I would recommend that you only keep either Windows Defender or AOL Spyware Protection which are more current).

    Yes you did download it and you had it when you started the procedure. See your PandaActiveScan log. This is the file I had you deleting in my previous message.

    Now run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    F3 - REG:win.ini: load=???
    ?
    F3 - REG:win.ini: run=???
    ?
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
    O2 - BHO: (no name) - {35E2D7BF-5B72-4C27-9D59-9446420ECDE2} - C:\WINDOWS\system32\fxsp50.dll (file missing)
    O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
    O4 - HKLM\..\Run: [StopSignSsTsMon] Rundll32.exe "C:\Program Files\Acceleration Software\Anti-Virus\sstsmon.dll",VerifyStatus
    O4 - HKLM\..\Run: [Cleanup] C:\DOCUME~1\Owner\LOCALS~1\Temp\2006101601917_mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Owner\LOCALS~1\Temp\200610160193_mcinfo.exe /insfin
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)m.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/05f6fa4c8d7b760f1d16/netzip/RdxIE601.cab


    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete (if found):

    C:\Program Files\Acceleration Software <--- The whole folder
    C:\Program Files\AWS <--- The whole folder

    Now run Ccleaner.

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

    Now reboot in normal mode

    Now attach the below new logs and tell me how the above steps went.
    1. HJT
    2. ShowNew

    Make sure you tell me how things are working now!
     
  6. †Zachæriah†

    †Zachæriah† Private E-2

    Sorry about the TeaTimer, I turned it back on after finishing the READ Me RUN Me Tutorial. TeaTimer is off and the IE Tweaks Miscellaneous locks selections are unchecked now.

    I ran all the instructions above and it went as you said it would. Although few of the HJT entries you had for selection above didn't come up in the scan. These are the entries that weren't there:

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    F3 - REG:win.ini: load=???
    ?
    F3 - REG:win.ini: run=???
    ?
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
    O2 - BHO: (no name) - {35E2D7BF-5B72-4C27-9D59-9446420ECDE2} - C:\WINDOWS\system32\fxsp50.dll (file missing)
    O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
    O4 - HKLM\..\Run: [StopSignSsTsMon] Rundll32.exe "C:\Program Files\Acceleration Software\Anti-Virus\sstsmon.dll",VerifyStatus
    O4 - HKLM\..\Run: [Cleanup] C:\DOCUME~1\Owner\LOCALS~1\Temp\2006101601917_mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Owner\LOCALS~1\Temp\200610160193_mcinfo.exe /insfin

    The others from your list all showed up in the HJT scan, and after closing all IE and WE windows I selected the entries from your list that were there and clicked fix.

    I rebooted in Safe Mode & niether one of the folders below were on my computer anywhere:
    C:\Program Files\Acceleration Software
    C:\Program Files\AWS

    I ran CCleaner & reset all Internet Settings as stated above and rebooted back into normal mode. I don't have any error messages now when I boot my computer and it loads faster than before. I noticed a change in Internet browsing but it's still loading some pages slowly. Some video and audio files are still loading extremely slow and I have to click on any kind of media before I am able to use the controls or play the game that is in the embedded part of the page. It is definitely getting better than it was.

    Here are my logs:
     

    Attached Files:

  7. †Zachæriah†

    †Zachæriah† Private E-2

    I just noticed something else about my computers behavior. There are 2 things.

    One: Sometimes when I boot/reboot and Windows loads the computer lags when I click on the start menu or any shortcut and doesn't open as fast as it should or I have to click it twice to get it to open the program or start menu. Another thing during boot/reboot is the keyboard will not work sometimes, I can't type in the PW to my User Account and I have to reboot to get it to work so I can type my PW.

    Two: I was online earlier and was actively using my computer (I have the stand by setting for 30 minutes inactivity) and my computer went to stand by and wouldn't come out. The mouse usually stays lit up (it's a Compaq Optical Mouse with Glowing Wheel) and it wasn't lit up at all. I tried to move it around to return the screen I was looking at but nothing happened and I had to reboot to get it to work, then had to reboot again because the keyboard wasn't working on reboot again. Just thought you should may want to know.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    A bunch of items I asked you to fix with HJT are still there:
    You need to get these fixed. This time let's disable Windows Defender before fixing them. Perhaps it is getting in the way. So do the below first:

    Disable Windows Defender:
    • Open Windows Defender
    • Click Tools
    • Click General Settings
    • Scroll down to Real Time Protection Options
    • Uncheck Turn on Real Time Protection (recommended)
    • Close Windows Defender
    Once your log is clean you can re-enable Windows Defender Real Time Protection.

    Then use HJT to fix the lines given above. Then reboot into safe mode and delete the below file:

    C:\WINDOWS\system32\mljjk.exe

    After reboot attach new logs from ShowNew and HJT.

    I'm not sure that any of this is malware related especially whatever it is that you are referring to with online games.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    These also do not sound like malware. They sound more like hardware or hardware driver related problems.
     
  10. †Zachæriah†

    †Zachæriah† Private E-2

    I took down the Real Time Protection from Windows Defender and also turned off SpywareBlaster's protection before running HJT scan. Once again the scan didn't show any of the selections you posted to be fixed. The program file C:\WINDOWS\system32\mljjk.exe was found by my Windows Explorer search and removed from my computer and recycle bin while in Safe Mode. After booting back into regular mode I re-enabled SpywareBlasters' protection & Windows Defender Real Time Protection.

    When I rebooted I got this Virus message from AVG Free Edition. It wouldn't let me Heal it or Move it to the Vault.

    http://img409.imageshack.us/img409/2325/trojanhi6.png

    About my other problems with my computer, should I post those in the Hardware thread of the forum for help??

    Here are my latest Logs:
     

    Attached Files:

    Last edited: Oct 24, 2006
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Probably because you did not really get the C:\WINDOWS\system32\mljjk.exe file deleted. It is still there. Look for yourself in the newfiles.txt log. Let's take another approach to deleting these files.


    Yes but it may be a good idea to wait until we finisih removing any remaining malware to make sure symptoms do not change.


    Download a tool we will need - Pocket KillBox

    Extract it to its own folder somewhere that you will be able to locate it later.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\mljjk.exe
    C:\WINDOWS\system32\hlpbhn.dll
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
    If Killbox does not reboot just reboot your PC yourself.

    Now attach the below new logs and tell me how the above steps went.
    1. ShowNew


    Make sure you tell me how things are working now!
     
  12. †Zachæriah†

    †Zachæriah† Private E-2

    I downloaded KillBox and set it up as instructed. I have one question though: When I copied both file paths (C:\WINDOWS\system32\mljjk.exe | C:\WINDOWS\system32\hlpbhn.dll) into the File Menu and Pasted it from Clipboard as instructed it said and showed that there was only 1 file (hlpbhn.dll), 0 Folders in the Full Path of File to Delete drop down box. I just wanted to make sure this was correct since I copied and pasted two file paths there into the program. Otherwise the instructions above were carried out flawlessly.

    Upon reboot my computer loaded a tad faster than any previous time, but Start Menu and Shortcuts still took a moment to load once clicked. Browser window (once opened) loaded much more effeciently, my home page came up as a single entity instead of patching and piecing together (which is normal lately) as it loaded.

    Here are my Logs:
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Only files that are foud show in blue. This means the mljjk.exe file was not found and that something had deleted it already after you had posted the previous newfiles.txt log which still showed it.


    Your log is clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    7. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  14. †Zachæriah†

    †Zachæriah† Private E-2

    I have some bad news, last thursday my computer stopped working. When I went to reboot it wouldn't log into windows, and gave me this message:
    NTLDR is Missing:
    Please hit CTRL+ALT+DEL to reboot

    Needless to say I had to completely reformat the computer so I could use it. This will hinder my malware removal process won't it? Will I have to completely start over?
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    A format was not necessary if you have your Windows boot CD. You could have just restored the file by booting to the Recovery Console.


    Well if you did a format and reinstall, your malware and everything else is gone accept for what you reinstalled. We were basically done anyway accept for the final steps I gave you to cleanup all the temp stuff created during the removal process.
     
  16. †Zachæriah†

    †Zachæriah† Private E-2

    I really appreciate all the help you gave me.

    Thank You,
    †Zachæriah†

    Here is a ShowNew Log just to be sure I'm clear of any malware
     

    Attached Files:

  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    ShowNew is not a malware scanning tool! It is just a program to list new files that appear in a particular list of folders on your PC and it all lists installed programs from the registry. Simply using a log from ShowNew alone provides no guarantees as to whether a PC is free from malware. I will just state that in your log I see nothing of concern, but all that means is that from the things that it lists I did not see anything.

    Since you have formatted, be sure to follow the steps in the below:

    How to Protect yourself from malware!
     

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