Trojan's i cant get rid of

Discussion in 'Malware Help (A Specialist Will Reply)' started by itsracey, Jul 7, 2009.

  1. itsracey

    itsracey Private E-2

    Hello
    I am running windows xp home 2002 service pack 3, Intel Pentium 4cpu, 2.80ghz, 2.81ghz, 512 mb of ram.
    I came home from holidays and my computer was full of trojans and worms via personal anti virus, i thought i had cleaned it all out and have downloaded anti virus protection via your website, BUT each time i download and try to run them it comes up with an error message asking me to send to microsoft and wont let me run them. I can however run AVG and Avast. but i downloaded spybot, assasin and spyware doctor and they all give me the same message. DOES THIS MEAN I STILL HAVE VIRUS IN THE SYSTEM AND CAN SOMEONE HELP ME FIX IT!! NOT VERY WISE WITH COMPUTER LANGUAGE OR WHAT TO DO....ALSO WHEN I GO TO MY GOOGLE HOME PAGE IT KEEPS ASKING ME TO RESTORE THE HOME PAGE AS THE LAST SESSION WAS CLOSED UNEXPECTEDLY. If someone could help me with a remote session or talk me through what is happening i would much appreciate it.
    Thanks for your time
    Itsracey :confused
     
  2. itsracey

    itsracey Private E-2

    Ps: I have tried running the read me and run first
    but the computer will not allow me to run any of the programs after installing, i get all the way to installing tools and running scans and thats it:(
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to be more specific. What happens when you run the scans? Can you not run MGTools? Have you tried renaming the scans? Have you tried running them in safe mode?
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds