Trojans popping up as threats but not through my AVG shield

Discussion in 'Malware Help (A Specialist Will Reply)' started by Iiris, Feb 11, 2009.

  1. Iiris

    Iiris Private E-2

    Yesterday, I was surfing on the Home Depot website and I saw a "threat" window pop up. It opened an internet window and was displaying my c drive. It looked like it was something from microsoft but I was not sure that it was a legitmate warning or something bogus to infect my computer.

    I use the free version of AVG 8.

    It concerned me enough to come back to major geeks to see if I could go through the read and run me successfully. (Last time, my computer crashed in between the read and run and I ended up having to use my recovery cd).

    I have successfully completed the basic computer maintenance, th entire read and run and the windows XP cleaning procedures.

    Attached are my logs.

    I would appreciate it if you would look at my logs and advise me if there is any possible threats lingering.

    Thank you,
    Iiris.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. However, I would like you to attach the log from running MBAM:
    Code:
    C:\Documents and Settings\Isela\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\"
    mbam-l~1.txt  Feb 11 2009        1600  "mbam-log-2009-02-11 (16-14-37).txt"
    
    I would also strongly advise you to get more RAM for your system:
    Code:
    Total Physical Memory    384.00 MB    
    Available Physical Memory    111.95 MB
    
    Please use add/remove programs to uninstall:
    Viewpoint Media Player

    Tell me what issues you are still having. :)
     
  3. Iiris

    Iiris Private E-2

    I removed the viewpoint media player as suggested.
    Attached is the MBAM log.

    I had three pop ups today saying that something was detected. In the vault of my AVG, it says:

    "Infection";"Trojan horse Vundo.EM";"C:\System Volume Information\_restore{5808F9B6-96B5-4803-A039-47EB1E010CB7}\RP131\A0021482.dll";"";"2/13/2009, 11:35:56 AM"

    "Infection";"Trojan horse Vundo.DU";"C:\System Volume Information\_restore{5808F9B6-96B5-4803-A039-47EB1E010CB7}\RP131\A0021481.dll";"";"2/13/2009, 10:38:25 AM"

    "Infection";"Trojan horse SHeur2.ORG";"C:\System Volume Information\_restore{5808F9B6-96B5-4803-A039-47EB1E010CB7}\RP128\A0021339.exe";"";"2/13/2009, 8:37:48 AM"

    Other than a slow start up for now and the threatening popups about trojans, the computer seems to be running ok. (by the way, i did disable a few items in the startup menu through ccleaner and it is still a little sluggish.) I just want to make sure that I can utilize websites that require proprietary information (i.e., banking and credit card usernames and passwords) without the threat of personal information being stolen.

    Thank you!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    These items:
    C:\System Volume Information --> are restore points. They will go away when you toggle system restore,

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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